Lugoff 15 Passenger Van Rental
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Cheap 15 passenger van rentals in Lugoff
Find the latest 15 passenger van, minivan and minibus deals in Lugoff| Passenger van | $120/day |
Lugoff 15 passenger van rental reviews and directory
Enterprise Rent-A-Car
2.0
Poor
4 reviewsBest rated
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
5 locations in Lugoff
Filters
Reviews
10.0 Wonderful
Jan 2017
Pros:
This particular site was outstanding in providing great and courteous service. They were prompt in delivering the car and were able to satisfy all my needs very well.5.6 Fair
Sep 2016
Pros:
The staff was very helpful in the Columbia pick-up location. The car we ended up with was comfortable and ran well. When we encountered problems with the pickup (see other section) the staff was happy to assist me in finding a suitable replacement vehicle.Cons:
We ran into some difficulties with the pick-up in Columbia. Initially, the gentleman helping me didn't think he had a car in the category I had reserved. He did offer me an upgrade to a pickup, but, as I was driving down the entire East Coast, I didn't want to chance luggage in a pickup. He eventually found a car in my category. When he opened the door, the smell of strawberry air freshener was overwhelming. By the time I got home with the car, I could tell why - there was a definite smell of smoke in the car. I called to get a new car, as I was going to have it for a month and wasn't prepared to drive a car that smelled so strongly. They asked me to drive back in with the car and choose one off their lot. I was offered a smaller car, but my luggage wouldn't fit. He then offered me a car that they were still detailing. We did take that one, but it ended up having had cola or some sticky substance sprayed over much of the interior... Hence my rating on cleanliness.Hertz
No score available yet
3 locations in Lugoff
Filters
Reviews
2.0 Poor
May 2021
Pros:
I didn’t like anything. They cancelled on me 4 hours before pick up saying they didn’t have the car available.Cons:
Actual service from Hertz. Didn’t get the car rental because they cancelled10.0 Wonderful
Mar 2021
Cons:
No problem2.0 Poor
Nov 2020
Cons:
They could have had the car or any car that I rented.3.6 Poor
Jun 2019
Cons:
Car was not the intermediate or full size I order10.0 Wonderful
Mar 2018
Pros:
An awesome car with great service at a superb price!!! I will rent Elbert again.2.0 Poor
Sep 2017
Pros:
NothingCons:
I took an Uber to pick up my rental car and was supposed to pick up at 5:00PM and the office was closed even though their office was supposed to close at 6:00PM. This left me stranded until I could get another Uber to pick me up. I will never rent from Hertz again as this was highly unprofessional and if they needed to close at least have the common courtesy to call the people that have a pending pick up. I called the customer service number to demand a refund and they said that it would take 5 days to process, but that has been a week ago. I have a hard time paying for a car that I was not afforded the opportunity to actually pick up. I guess I need to call them again today to question the status of my refund. Never again Hertz.Ace
No score available yet
One location in Lugoff
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
nothingCons:
don’t wait till the day of and say you doesn’t have any cars available so unprofessional3.6 Poor
Oct 2020
Cons:
The car had to be jumped twice, the tow truck Worker Todd me that I had a bad battery. When I called the company back to let them know about the jump And that I would be late, the customer service received WAS HORRIBLE. The car smelled like smoke and when I was given another option, it had a huge crack in the windshield and low tire pressure.2.4 Poor
Jan 2020
Pros:
The manager, Ty, was extremely friendly and accomodating. He is the only positive part of our experience. Ty refunded us all but $50 of our rental.Cons:
The lady at the desk was rude and terrible to us, especially to my wife. She also charged us for 12 Vehicle License fees instead of what should have been 2. I challenged her on it when I picked it up and she said its normal. Kayak Quoted us $85 and we ended up paying $125 NOT including the deposit. I expected a few dollars more, but not $40 more in hidden fees. When we complained that we were overcharged and that the car was unsafe and smelled of smoke, the lady got belligerent and defensive. We had to cancel our trip and return the car just a few hours after we got it. There was a noise coming from the back end and it felt very unsafe. There was also major damage on the side of the vehicle and it smelled of smoke. When I brought this up to the front desk, the lady said its not their fault because they are also Cash Car? Whatever that is. We felt it should have been an entire refund since we didn't even keep the car for half a day, as I was halfway to my destination and i turned around because of safety. The address on Google Maps also leads you to an Enterprise location. ACE/BEST/Cash Car (whatever they are called) is not located at the address that comes up on google.Ace Rental Cars
No score available yet
One location in Lugoff
27 travelers who rented a car in Lugoff gave the car agency they used an average rating of 2.0
Airports serving Lugoff
Lugoff 15 Passenger Van Rental Information
| Pick-up location | Lugoff |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 1 |
| Airport locations | 0 |