Customer service was good
Location and price.
Below standard for a Marriot location. Rooms in need of update.
The room was very outdated. Staff very unfriendly. Breakfast was poorly made and a mess.
Nice and Quite. Room was clean. It was close to Hotel.
Breakfast ended at 9am, would have been nice for it to end at 10am
Very helpful staff
Great location, clean updated rooms, friendly staff
Needed more towels and breakfast area cramped and busy so food was hit and miss. Nothing major
Breakfast was good.
Unclean. Floors needed better cleaning. Insect legs in bathroom. Food hand imprint (pizza??)on desk chair with spills on floor by desk. Good greif just clean the rug.
easy on and off Expressway. morning staff very friendly and the included breakfast was excellent
gentleman that was on night staff needs to worry less about his personal calls in the hallway and straightening his dime store cufflinks and more about checking in guests as they arrive
Front desk person had a personality of an alley rat..rooms are way below brand standards
The guy at the front desk was great
Free continental breakfast
There were ants in our room and when we told the front desk the following morning, there was no real response. The front desk clerk said passingly we'll check on that, but didn't even make a note of what room we were in.
Room comfy. Nice shower.
Breakfast not ready on time. Out of pastries.
Staff were friendly and hotel lobby was fine and clean looking, but the rooms need serious updating. New carpets for sure. Also, a handicap accessible room has only a pedestal sink.
The room was terrible. It just didn't have a clean feel to it. There were three pretty good sized black hairs--probably from a man, not long enough to be a woman-- in our bathroom sink-- pretty gross. After seeing that, I was afraid to sleep in the beds.
Hotel said they had a pool but when we arrived the front desk told us it was being remodled. When looking at the pool it looked like it hadn't been opened for years. Then when my wife went to the gym the door handle came off locking her inside.
Breakfast was good
The pool wasn't working, the room was beyond dirty and the toilet did not work well, and the staff was not helpful.
Everything was good friendly people
Easy access off the highway and free breakfast. Staff was friendly and helped with a very late check in.
We arrived after driving a long way and had used the AC for a long and entered our room cold. I turned the heat on but immediately it smelled like something burning. There also were no extra blankets available in the room.
Dead cockaroaches in the bathroom...went to the front desk to let attendant know she said 'I'm the only one here so I hope you're not expecting me to go clean it'. Train staff to respond appropriately to guests or you'll loose more than just my business!
The staff was pleasant, the location was convenient, and the rooms were spacious. The breakfast was also fresh and delicious!
Great staff . . . . good location off hwy. quiet room.
Slightly older interior and elevator, i.e. looks like it's due for a renovation in a few years.
Customer service was great, clean room, Excellent place to stay.
I was able to check in at a later time
Staff was very pleasant
very nice hotel,beds comfy,sheets soft! windows able to be opened
A/c noisy but all hotels have that.
Hotel was average at best.
Night-time loitering of patrons.
$78 charged for 'incidentals.'
It was clean
If you want good customer service, do not stay here. Very rude and short. Also the shower nozzle was coming out of the wall. Loud cleaning staff.
The hotel smelled so bad in the room that we did not stay.
Friendly accommodating staff; good breatfast presentation
A train tract runs behind the hotel and at a nearby crossing, a warning horn is blown for several seconds. Trains run all night long. A light sleeper may have trouble staying asleep.
It had beds with clean sheets and refridgerator
I am trying to rectify a problem of the hotel billing me in addition to priceline billing my credit card for one of the nights stay.
Great staff! Free double fudge cookies during the evenings. Awesome breakfast in the mornings, wide variety of items including waffles hot off the grill. The bed & pillows were so comfortable that I didn't want to leave. Felt safe in the area. Good restaurants nearby.
I can recommend this facility without reservation. Our room was very clean, comfortable, and quiet. The breakfast was good. The staff was great.
We were given a room on the ground floor and the window would not close. We were transferred to another room that had problems with the tv controls and no one seem to care about all the problems we encountered.