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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
7 locations in Madison
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Reviews
2.8 Poor
Jun 2020
Pros:
Chardon office was closed....mentor office won't pick up....Warren office didn't communicate clearly....minivan smelled like marijuana.Cons:
Clear and complete communication....clean and fresh smelling vehicles. Better options for pick up and drop off.10.0 Wonderful
May 2020
Pros:
Very friendly staff met us outside and had everything ready—super easy. Drop-off was quick and easy.8.8 Very good
Jul 2019
Pros:
The attendants in Madison, Oh and at the CLE airport were great, accommodating and efficientCons:
There shouldn’t be a $75 transfer fee from airport locations10.0 Wonderful
Feb 2017
Pros:
Rebere Sparks and his team were outstanding10.0 Wonderful
Oct 2016
Pros:
It was very smooth car. Very esee to pick up and drop off. Very nice people. I will always sure them.One location in Madison
One location in Madison
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Reviews
8.0 Very good
Oct 2019
Pros:
Yes but It dose not have after hours drop-offCons:
After hours drop-off or picking up car services3.6 Poor
Jan 2017
Cons:
The car was not very clean, the gas tank was not full when we picked up the car. We pointed this out to the rep and he said 'oh it's good enough' however we had to return the car full. The drop off location at Cleveland airport is not easy to navigate either. Will not rent a car in Cleveland again.One location in Madison
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Reviews
10.0 Wonderful
Jun 2022
10.0 Wonderful
Nov 2021
2.0 Poor
May 2021
Cons:
The branch manger, Alex was very rude. The car was full of pet fur and he didn’t want to vacuum the car. He instead said upgrade or leave. We planned a trip to Times Square and was unable to get a one-way rental elsewhere. I will not use this car rental agency again!2.0 Poor
Nov 2020
Pros:
On line it said I was renting a Ford Focus or a car comparable. It was the size of a smart car. It was in my opinion a sub compact car not a compact.Cons:
Don’t advertise similar to a larger car when it isn’t true. Will never go back to Hertz. I work in the airline industry and will not recommend them.9.2 Wonderful
May 2018
Pros:
Pickup and drop off was easy. Car was clean and everything was the way it was promised. Salesman was professional and didn’t try and sell me things I didn’t want.Cons:
The only negative was the location doesn’t have a Dropbox so I had to go back in the next morning. The drop off the next was was quick and easy but I would have preferred dropping off the night before so I could get to work earlier.2.4 Poor
Sep 2017
Pros:
NothingCons:
The car was very uncomfortable to sit in. The cruise control quit working and they wanted to charge me a drop off fee because I had to leave it in another state. It was very difficult to reach someone to rent another vehicle and I ended up renting from another company.Along with a 9 passenger van, rental companies in Madison offer 15 passenger vans.
Pick-up location | Madison |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |