Staff does not speak English very well.
Great rooms, great location
Staff, are not very representative but very kind and professional
the room design and furnishings
The noise from other rooms and corridor. Sound insulation between rooms is very poor. Doors slamming and footsteps in the corridor were very loud also. I would just about recommend the hotel but the noise is a problem.
I brought my son to Madrid to see Real Madrid play a match and the hotel was just minutes from the stadium which was a big bonus