The Puerta de Castilla hotel emphasizes by its privileged location in the heart of Paseo de la Castellana, next to the emblematic Kio Towers. Located in the strategic business area, to only 15 minutes of the airport, to 10 minutes of the fairground Juan Carlos I and to only two underground stops of the Santiago Bernabeu Stadium. There are two public parkings: one with direct access to the hotel (19 EUR/day) and the other one without direct access but with a discount for our customers (15 EUR/24 h. If you do not move the car, you will be charged by hours). To make your stay more enjoyable the clients have at their disposal Free WiFi in all floors. Standard service that allows web browsing bandwidth of 256 Kbps. If you need higher bandwidth, can be hired directly from your computer the Premium paid service with different switching times as needed. * Restaurant Timetable: Monday to Friday from 10 am to 11 pm. *Cafeteria TImetable: Saturdays, Sundays and holidays from 7 pm to 11 pm. From Monday to Friday from 9.30 am to 11 pm. From July 20th to August 30th, from 7 pm to 11 pm.
Excellent service, clean and comfortable rooms
Good facilities, practical location (metro, business area) and efficient hotel staff
Location, very close to Station
Hotel staff was friendly and helpful, although my Spanish skills are poor. Location of hotel near centre of Madrid and access to public transportation.
Stayed during a weekend and I had an very pleasant suit for a an affordable price. The beds and linen are fantastic, and the living room comfortable with sofa and chairs. Nice and big bathroom. Speedy internet and a fantastic view from the panorama windows.
Don´t have room service. No direct entrance with car. Have to walk 200 meters.
Location is excellent. The underground railway is right infront of the hotel. The staff of the hotel was very friendly. I lost my passport in Madrid and they were very kind to help me about that.
the central location
Everything was excellent!
The room was pretty large and well furnished
Maybe the fact that 2-3 waitresses , involved in the breakfast service , were not particularely motivated ( no smile ,...)
You should use the stairs for until second floor , then you walk across the corridor (long) to find the lifts.