I want to put "the day when we came home............" But feel thats a little unfair as staff were very efficient and did their best to address any concerns nice hotel for a couple of nights if you are sight-seeing.
Bedroom very small, only a single wardrobe for a double room. Only 1 fan light window to open, french doors looking out over car park locked, so room could be too hot in the summer. Bathroom so tiny that I burnt myself on towel radiator when drying myself. We were offered another room which was up several flights of stairs which we turned down. Staff did try their best to help. Tv channels didn't match remote controls although the welcome folder did request that if there were problems with this then to ask for assistance from reception, small tv screen.
The friendly welcome, its courteous staff, and its great location.
The staff were excellent.
No ITV on the TV. No Harry Hill :-(
The staff were professional yet made us feel quite relaxed.
There was a problem in the room next door at night at no-one was around who was able to help us. However, the daytime staff dealt with the matter promptly and pleasantly.