Located in Marlborough, Extended Stay America - Boston - Marlborough is convenient to Peter Rice Homestead and New England Sports Center. This hotel is within close proximity of John Brown Bell and Solomon Pond Mall.
Make yourself at home in one of the 135 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.
Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
I like the kitchen included in room.The privacy of the room is perfect.
The customer service was horrible. Most of the staff lack ethics and how to communicate courteously to customers. House keeping was so poor- They can only clean your room in every 8 days, which is totally unacceptable. They are not flexible at all.
did not tell us that there are no cups etc in room very inconvient..desk clerk needs to inform and offer this amentity
This was a good value for the cost.
Personnel are very friendly and polite
Convenient to the trade centeri
Noisey at night when people should be sleeping
The room smelled like body odor so bad I had to open the window upon entering. Even with the window open the smell lingered as if there were a raw onion under the bed. It was so bad I left before having a chance to sleep...horrible place.
Friendly and helpful, all staff are very nice
no shower curtain and no AC in our room. No glasses or ice bucket either. They moved us to another room after we had already unpacked so it was very inconvenient.
The people were not around when I needed some towels. My blanket on my bed were soiled. The microwave had mold in it. The bathroom toilet was not bolted down to the floor and the room we had was for handicap person. I would not let my dog live there.
Convenient to many of the businesses located in Marlborough, Southborough, Westborough and Northborough. Though the hotel lacks a restaurant, there are several decent restaurants nearby - some within walking distance.
Dated decor; defective vending machines; slow wifi; dirty room at check-in; strong odor to room (too much carpet freshener); uncomfortable bed; wrong size shower curtain (soaked floor); no hot water on 1st day; no shampoo provided (bought my own).
Closeness to 495 highway
The rooms and hallways have a slight musty smell.
Staff was friendly, rooms was clean. There was a full kitchen but it had absolutely nothing in it, not even the usual hotel coffee maker. However, you can call for kitchen items to be delivered but i was only there for 1 night so didn't bother.
I had room 130 which was on the first floor across from the hotel laundry. I'm not sure what was going on but it was very noisy very early in the morning. In addition, the noise just from other guests conversation seemed very loud.
The room was never cleaned during our four day stay. I had to ask for everything in the kitchen and twice the items (spatula and pan) were not available.
Location and staff, room with kitchen
Sometimes the room isn't properly made up. Twice no shampoo was left in the room and sometimes the room isn't cleaned adaquately
The clerk was just nasty to us. We requested a rollaway . She'd see if she could find one. Told her to forget it, bought a blow up bed. Room never cleaned, beds not made, no clean towels, dirty towels sat there for 3 days, no shampoo etc.
I liked the location The rate was a very decent catch
The room is not that great, the Air Conditioner started making noise and impossible for us to sleep in it.
The room smelled and floors were sticky. The advertised breakfast was a plastic wrapped muffin. This hotel was more of a low income housing rental unit. The highlight was being woke up by police in the parking lot with a drug dog. It was just terrible.
The room was large and comfortable. It was quiter than I expected. It really served it's purpose for the evening,
The entire floor reeked of smoke and stale smells. I didn't expect much but that left me very disappointed.
Hot water for shower.
Dirty, smelly, smoking room with hairs on bed, pillows and in the tub. Terrible linens too. Nothing in room unless you beg from front desk!
Hall way floors smelled , not enough variety for breakfast. No options for hot foods .
web is not very fast
Conveniently located off major highways.
Staff unavailable for check-in; room smelled awful; no amenities in room (no shampoo or soap); filthy public areas full of cigarette butts; room service is once a week.
The bed is a full-size one. Too small/
Air conditioner was not working
No maid service daily.
Right off highway. Lots of restaurant choices in the area. Front desk attendant was very nice.
Room is dated. It was clean but worn out. Coutertops full of knife cuts. Very basic cable TV. Grab and go breakfast had coffee but no non-sweetened creamer. No one at desk at 6:30 AM to check oit.
the location is perfect for the business trip.
there was debris under the sink - not very clean any where including the hallways.
Very quiet, nice to be able to cook a good meal and relax.
Bathroom was not as clean as it should have been.
Location. Price was fair.
Room was in poor shape. Trim for counter top was peeling off, fixtures were falling apart. Room layout was poor - no desk space for business traveler.
This hotel is convenient to major highway. Large room, comfortable bed, free wifi & continental breakfast. Simple & value priced
1. Bathroom was not clean. Tub had a few hairs in it. Toilet Bowl looked like it had not been thoroughly cleaned time. 2. Kitchenette but no dishes or utensils provided in room
Location and large rooms with kitchen. Great for traveling families.
The room was dirty with hairs in and on the tub and sink. One trashcan hadn't been emptied. The do not disturb sign was nowhere to be found until the next morning when we were packing up. It was behind the nightstand.
Checked in on date specified, they did not have room available. Gave me the spare room... no toiletries, no toilet paper, killed 2 roaches in the bathroom, then at 1030 they were ringing the room to ask us to check out....
Hotel was cheap.
Seemed a little shady- sketchy people staying there and hanging out.
It was close to my friends house and restaurants and shopping.
It. Was. Filthy.
Breakfast was very spartan. just a couple of 'grab & go' items. Also hotel was very understaffed.
Refrigerator made loud noises.. Toilet worked 50% of the time. Room service never came. It took them 4 calls to give me utensils to eat with. You have to return towels to front desk to get new ones.
Room was clean and the kitchen was useful
the road getting into and out of the hotel was awkward. you had non hotel guest driving through the parking lot to get to the intersection
Hotel have more double bed room, but just tell the guest None. We are travel every week for business trip,stay 3 night and up. mostly two people together, but most of the extended hotel just not offer the double bed room, even keek them empty.
Last guests washcloth left in shower, NO HAIR DRYER in room, had to call and then go get hairdryer from front desk, sink/faucet area not clean
It seemed like they didn't have many amenities, never replenished towels and other amenities without being asked, had a poor breakfast selection, no fitness room or pool. Overall, I was very dissatisfied with the experience.
I was there for two days Elevator broke while I was there Had to use the stairs
Low price, location, bed comfortable.
Dirty dishes in sink, radio on when I entered room - creepy!, curtain hangs right over heater so the heat blows behind the curtain, only soap for toiletries. Little parking near front entrance.
Rooms were clean and comfortable along with a refrigerator, micro and stove. When you stay at this type of hotel you can save some money on cooking a meal.
Appearance and convenience to I-495, as well as many places to eat within a few minutes.
The front desk staff, wow, slower than a herd of snails traveling through peanut butter
Was nice neat and clean.
There was no staff . When contacted on phone manager said staff will be the but when we reached only cleaning lady was there and nobody knew the process. The re nowhere to sit for breakfast and had to grab and go.
friendly staff. good location.
small bugs on first floor, including in room
smell, dirty, understaffed
Hotel treats Priceline customers very bad. Will only give them the smallest rooms and smoking rooms at that and no cot either. I had to fight with them to give me non smoking, they had them just not for Priceline customers. Had to fight them for cot too.
Location was Ok. Was Clean.
I thought Priceline policy was 2 beds unless less you call the hotel ahead for a single bed. Maybe I don't have that correct but that's always the way I thought. Needed two beds got one. But gave us a rollaway.
We stayed at the Homestead Suites in Early August 2009. All I can say is gross! Our room was so dirty it was unhealthy. We took pictures of the room right when we got there so the hotel could see how gross and unacceptable it was. We are still waiting for our refund. This was a frustrating experience.
Room was very clean. Very nice hotel for the price. Easy to find. Staff was friendly.