The 5-star Sofitel Marseille Vieux Port hotel, known as
the service was exceptional
Well serviced very comfortable rooms with very helpful staff
A little removed from town centre and rail/metro services
This is an excellent hotel.
The parking is tight, get the porter to part it instead.
Great hotel, very helpful concierge, easy check-in; check-out,
Location of pool area, which appears always to be in the shade;-( Too few porters availble. Balcony design where it is easy for others to gain access to your balcony or even your room.
Very comfortable. Fabulous view of the old harbour.
The view from our bedroom over the harbour was incredible, and the quality of the bedding deserves a mention as well.
The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. My wife and I thoroughly enjoyed our two nights. They even got the room ready by 10 am on our first morning. Petite dejeuner with beautiful view in the restaurant!
Inability to check in even two hours after the start of check in time
very friendly staff, high quality food etc,fantastic location overlooking the old harbour
The bed and the view!