This hotel has been newly-renovated. View the new look of our guest rooms, lobby, and breakfast area and see for yourself. Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.
Front Desk Staff was very friendly and helpful. Breakfast area was nice, but a bit small for the number of people there in the mornings. Items ran out often , but were replenished in a timely manner.
We stayed for 8 days and by the end of our stay the room was starting to smell musty from the air conditioner.
My room was clean and comfortable
Staff in breakfast area was not attentive nc many items were empty. Front desk staff replenished the coffee for us. Front desk staff in fact were very nice all days of our stay.
Location, comfortable beds
A couple unfriendly desk workers, not a big deal but would have appreciated more friendly service when checking out.
1) Staff was attentive to provide comfortable stay at the facility. 2) Noise level was excellent and didn't intrude into the room.
1) I am very disappointed that my over - week long stay at the Comfort Inn doesn't count towards my membership points with their hotel group of which I'm a member, or with Hotels.com of which I'm also a member. 2) We had to re-validate our room keys four times during our stay, because they were not good after a couple of days...
Room was clean and comfortable. Breakfast was very good.