Econo Lodge Inn & Suites Matthews - Charlotte

The hotel offers a restaurant with complimentary breakfast, a refrigerator, a coffee machine, and a microwave in the rooms for your convenience.

Some guests have mentioned cleanliness issues, such as dust, dirt, and grime in the corners, as well as outdated and dirty rooms. However, some guests have also noted that the mini fridge and microwave were clean and usable.

The low season is in March, and the high season is in August. Consider visiting during the low season for potentially quieter and more affordable stays.

While some guests have reported rude and unhelpful staff, others have mentioned that the gentleman who checked them in was nice and helpful. Additionally, the manager was kind enough to call a guest when they accidentally took a bath towel.

Yes, the hotel offers free parking as well as private parking for your convenience.

Several guests reported issues with cleanliness and maintenance, such as mold in the fridge and clogged toilets. Consider inspecting the room upon arrival and requesting a change if cleanliness or maintenance is unsatisfactory.

The hotel's location offers easy access to nearby attractions, but guests noted a lack of green space for pets. If traveling with a pet, consider exploring nearby parks or green areas for pet-friendly activities.

Some guests experienced unannounced room entry and encountered rude staff. It may be helpful to communicate privacy preferences clearly with the hotel staff and address any concerns promptly.

While the hotel advertises breakfast included, several guests mentioned the absence of breakfast or only finding snacks for purchase. It's advisable to confirm the availability and type of breakfast offered before booking.

Guests with mobility issues faced challenges, as the hotel couldn't accommodate specific needs. If requiring special assistance, it's recommended to confirm the hotel's accessibility features in advance.

Some guests reported disturbances from neighboring rooms, impacting their sleep quality. Light sleepers may benefit from requesting a quiet room location or bringing earplugs to ensure a restful stay.

Several guests were surprised by a security deposit charge not mentioned during booking. It's advisable to inquire about any additional charges, including security deposits, before arrival to avoid unexpected expenses.

Multiple guests expressed dissatisfaction with the cleanliness and maintenance of the rooms. It's recommended to promptly address any housekeeping concerns with the hotel staff for a more comfortable stay.

Guests encountered issues with air conditioning, including unpleasant odors and malfunctioning units. Checking the room's temperature control upon arrival and promptly reporting any issues to the staff is advisable.

Some guests experienced discrepancies between the quoted price and the actual amount charged. It's advisable to confirm the total cost, including any additional fees, before finalizing the booking to avoid billing surprises.