The 4-star Mercure Hibatullah hotel in the heart of the Holy City of Makkah offers accommodations to meet every need with 381 modern, spacious rooms and suites, decorated with a local flavour and equipped with air-conditioning and TV. You're just 10 minutes by walk from the Masjid al-Haram Holy Mosque. The hotel also offers a free shuttle service to the Mosque in time for prayers. Should you desire superior comfort and personal attention from the hotel staff, choose a Mercure Privilege Room.
Cool environment staff is very cooperative but poor in English
the Hotel is little bit far from Haram Sharif Makkah & the staff they don’t know English language
We were not charged for early arrival though we reached the hotel at 0430hrs and we were charged only for 3 nights which I felt was fair as we also departed at around 0530hrs the last day!
Firstly, my reservation was not there when I reached the hotel, they took me as a walk-in, thankfully they had rooms available. Nothing wrong with the hotel, it's not a 4 star hotel but a better maintained lodge, I did not see any 4 star facilities not even 3 star. It takes 15-20 minutes walk to the Haram and just not feasible during hot weather.
Not much really. Didnt spend much time there as was on Pilgrimage
Over crowded public space, not clear and about 12 mins walk from the Haram
Close to Harm, walking distance. Friendly staff
The parking space enough for 4 cars only, during my 3 days stay no one bothered to clean my room once. Very bad smell in room. Tv without remote control
Maybe cheap nothing else,
Hotel is 30 minutes away from local amenities unlike description which says 10 minutes