The staff was very accommodating and understanding of my concerns. They front desk was amazing!
I didn't like the fact that a restaurant was being built on the top floor and there was nothing mentioned about it at the time of the reservation. Construction started at 7 am and you could hear all the noise in the room. This forced to me transfer hotels at the last minute and I am still waiting for my full refund.
Daniel was the only good employee I encounntered.
Rude staff, was falsely accused of consuming items from minibar, hotel has a discotec outside the window, and it does not close until 4am. So stay here if you dont care about resting or sleeping. Breakfast staff is pathetic and lazy. AC was not cold until last nites stay. The hotel staff started repairing something at 630 am and was hammering outside my room...this was after the discotec finally closed at 4am..total lack of consideration for guests. The cleaning staff allowed me 1 tiny bar of soap for a 4 nite stay..lwhat the heck is that? Do yourself a favor and stay at a better hotel nearby.
Great location, close, but not too close to the nightlife. Professional and friendly staff. Clean and secure. I really enjoyed my stay at the hotel, and it set the mood for what turned out to be a great trip to Medellin.
No complaints, but if you are a light sleeper ask for a room towards the back on the weekends, seems like most of Medellin comes to the area to party, til 4 am, good times.
hotel design, inner architecture ,
loud musik until 3:00 am coming from bars arround hotel
i liked the design, the friendly staff, the very good value for money, location
breakfast only until 10.00 am!
The design of the hotel was awesome, staff were extremely friendly and the location is great. Roof top area is a great spot, there a stalk they may one day add a bar to it that would be perfect!
Hotel room didn't match the description on the Booking.com website. Deluxe Suite was a just a slightly larger room no separate living area as described.
I found a very nice, kind and professional staff, moreover rooms very very nice and the entire structure is a great example of modern architectural application.