Sanctuary in the Heart of South Beach Crowne Plaza Z Ocean Hotel South Beach is an exclusive, all-suite boutique hotel located on Miami Beach's famed Ocean Drive and just steps from the Atlantic Ocean. As one of the best hotels in Miami, we offer our guests an intimate retreat from busy South Beach along with a location within walking distance of the area's premier entertainment. Our South Beach luxury hotel's 79 lavishly appointed suites on four floors are unmatched. A myriad of gold tones glow throughout each suite, enhanced by sunlight streaming through floor-to-ceiling glass balcony doors. Jerusalem marble floors and rich mahogany furnishings balance the radiant tones in each suite. Our luxury hotel in Miami is the ultimate couples retreat with plush king-size beds dressed in luxury linens and overstuffed pillows for an experience like no other. The 27 Rooftop Terrace Suites feature expanded interiors, spacious terraces and exciting views. A spiral staircase leads to your personal rooftop lounge, enclosed by lush landscaping and complete with a four-person roman tub, wet bar, dining and lounge areas, and a surround sound system with iPod dock. A stay at Crowne Plaza Z Ocean Hotel South Beach, is nothing short of extravagant. You'll discover a haven to relax, renew and rejuvenate your spirit and body. Discover the best South Beach luxury hotel in Miami.
Great location with updated features. Very friendly and helpful staff. Complimentary beach chairs and umbrella. For it's hefty price, no rooms have an ocean view, no complimentary breakfast, you have to pay for parking and internet service, fitness room have no air conditioning,
this place was great... friendly staff..great rooms close to the beach...if your lookin to feel like a king stay here...
My husband and I want to Miami for our 8th anniversay. I loved this hotel. We stayed in the ocean view rooftop room and it was the best. I advise you to spend the extra money and get this room. The hotel was within walking distance of museums, shopping, resturants, and night clubs. The staff was very nice. I will go again and this is where I will stay!
I have traveled to Miami numerous times and must say this is the best hotel I have stayed at by far. The rooms were clean, the staff very friendly and helpful and the location was great! Thanks for a pleasurable experience.
We stayed at the hotel based a friend's recommendation. We were welcomed by a concierge staff that smiled and gathered our luggage and directed us to the lobby. The first view amazing view was the waterfall and the modern decor that led to the lobby. Upon arrival into the lobby, the amazing aroma greeted us along with smiling staff. Our check-in experience was provided with superior customer along with the details of our suite. When we walked down the restaurant to have lunch, the breezeway was breathtaking! The amount of detail and decor was phenomenal. This is by far one of the BEST high end hotels in Miami Beach. When we needed to contact the front desk, they were prompt with attention and always aimed to please. One staff member that was AMAZING and made a significant impact on our experience was Sam. He was extremely accommodating and professional!! We will absolutely stay in the Z Hotel each time we visit Miami!
Me and my girlfriend stayed at Z Ocean in 2010. We are both extremely picky. The rooms looked exactly like the website photos, maybe even better. The shower is HUGE and water hits you from all sides and above. Amazingly CLEAN. Very comfortable beds. Balcony is well furnished with outdoor dining table and chairs and 2 pool-side type beds. The swimming pool is awesome and clean and has windows at the bottom that people from the bar can see the pool from underneath. Of course they will only see you if you intentionally sit or stand directly on the indented window. Food is awesome and you are only a few feet away from shops and starbucks etc etc. Beach is super clean and so nice. Staff were amazing. If I could ever buy one of their rooms and live in it I would lol. Only mistake I made was renting a car at the airport. Never needed it and just used it on the first and last days from and to the airport. Most important thing to me is that still to this day my GF recalls our stay at the Z Ocean as one of the most 'wonderful' vacations we have had and we travel quite often. We had 2 flat screen TVs in the room. One of them stopped working for some reason. I called the front desk about it and told them that it really was not important since we did not need 2 TVs anyway. We went to get icecream and when we got back 30 minutes later it was already fixed.
Staff was not knowledgeable of the area. Wonderful room, great location, but wish this hotel was on the beach.
Great Customer Service.. Hotel was clean.. Room was fit for a king.. Well worth the money
nice large room with first class feel convenient collins ave location I will be back!
its worth paying extra to get a suit with your own rooftop and hot tub.. everything was great.. close to all the south beach fun!
Upon arrival our room 'seemed' to be in good order. Our first night in the hotel proved to be difficult, as 4:30am rolled around and we were woken up by our bedroom fire alarm buzzing every 15 seconds. We called the front desk and of course they apologized and sent an 'engineer' (big word for maintenance) to our room. So, basically at 5am, there was a man on a ladder plugging up the sensor lights with mounds of duct tape. Nice. We went back to sleep and went about our business the following day. Around 10pm when we came back to our room after being out to dinner to change to go back out, our fire alarm was going off again. We called down and explained again, in hopes that it would be fixed so that it wouldn't happen again at 4:30 am. They now sent security to our room, and then we waited and waited and waited for the 'engineer' to arrive to fix it again. He finally did and again plugged it up with duct tape. Well, surprise, surprise, at 4:30am it went off again! We called down and they sent another engineer to fix it, so at 5am we were again, dealing with this inconvenience. They offered to move us to another room, but packing and moving at 5am wasn't an option for us. The next day when we complained, we were offered to have our resort fees waived ($* plus tax/day). We feel there should have been better restitution for the inconvenience as it was our vacation and we were not able to relax. The hotel itself was clean and nice, but relaxing? I would say 'no'. Oh, we were also given a coupon for breakfast. It was not worth the paper it was printed on.