This downtown luxury Miami, Florida hotel is 36 stories of concave glass and steel soaring over the skyline and bay. Minimalist design elements in guest rooms and throughout the property combine with personalized service to create a unique South Florida getaway, minutes from South Beach, the Miami Beach Convention Center, Key Biscayne and the Port of Miami Cruise terminal The Conrad Miami luxury hotel in Florida offers an experience customized for the guest, from the options at The Spa's ten treatment rooms to luxury Miami accommodations featuring Illy espresso machines, spacious marble bathrooms, and a special pillow menu The hotel's Level 25 is a dining and lounge destination for discerning travelers and locals who appreciate sweeping vistas, innovative cuisine, and signature cocktails. Experience modern, globally inspired cuisine along with Miami sunset views at Atrio Restaurant & Wine Room. Perhaps order a creative cocktail or make a selection from over 50 wines by the glass at The Bar at Level 25 High above Biscayne Bay, the 24th floor Spa offers over sixty treatment options. Indulge in a hot stone massage or signature personalized facial. Work out in the adjacent Fitness Center, a 24-hour health club featuring modern cardiovascular and resistance training equipment. Enjoy views of the Miami skyline from the Conrad Miami, Florida hotel while volleying tennis balls on one of two rooftop courts, or relax in a rooftop poolside cabana
The staff was very accommodating, outgoing and friendly.
Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Very clean, modern, and luxurious.
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!
How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Restaurant service has to improve
Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
My wife and I had a beautiful time. There attention to detail is superb and the staff is bar none the best. I've stayed at many hotels and the Conrad rates #1.
The dining was excellent, great views.
The fact you have to go up in the lift then walk around the other side and go down to get to the ground floor. a real pain.
We used it at the honeymoon. A very pleasant stay was able to be done by the staff's polite correspondence and service. We will also use it.
The staff was very friendly and helpful, rooms were clean and location was good
value for money could be better
very pure breakfast the choise and the quality is not acetable!! No hot water!!! Nobody took care about our complain !!!