Luxury room and good services
The location was superb, the room very quiet
everything top class: location, service, restaurants, roof bar..
Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
good and friendly service, central location a big plus
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff.
Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!