Muskegon Hotels in Roosevelt-Park

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Muskegon - Exterior Night
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1 room 1 guest
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$54+
| Mediocre - 290 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in Muskegon, A Victory Inn & Suites- Muskegon is close to Lake Express Ferry Terminal and Muskegon Museum of Art. This hotel is within the vicinity of Frauenthal Center for the Performing Arts and Pere Marquette Park Beach. Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected...
Overall Rating - Mediocre - 290 reviews
Location
Cleanliness
Rooms
Price
Service
Ambiance
Poor 1.0
Aug 12 2014 Posted by Troy

Located within reason to Michigan Adventures and other local food/store establishments.

EVERYTHING!!!!! I WILL NEVER GO BACK TO THIS HOTEL AND CERTAINLY DO NOT RECOMMEND IT TO ANYONE.

First we Were given a room that wasnt even cleaned yet. When we still didnt have our room ready which was a 1/2 hour AFTER check in time, staff was rude and when housekeeping FINALLY was finished they slammed the door on their way out instead of saying nicely 'your room is ready sorry for the wait'. (we had another room right next to eachother) Then the hall we had to walk down flooded. We booked 2 rooms and 1 room had a Broken toilet. There was No do not disturb sign in room to hang on the door, so I SPECIFICALLY requested at front desk for our room NOT to be cleaned!!! AND THEY WENT IN OUR ROOMS ANYWAYS! Once I addressed issues with the front desk they had a million in 1 reasons or excuses on why there wasnt good communication. Elevators we dirty, tv was dusty, no b...
Poor 1.0
Aug 12 2014 Posted by Erika

Nothing at all

The staff was rude the hotel was disgusting. The Toilet in my room did not flush and when I alerted the staff they told me to just open the back of the Tank and pull the chain.... YUCK. Also woke up to a flooded bath room.

When I complained about the flooded bathroom in the morning I was told that since the complaint was not made less than 15 min after check in they were not supposed to issue any kind of Refund or adjustment... not only would they not issue any rate adjustment but they also did not fix or mop it up. The room was also Very dirty with blood stains on the chairs. I would have left Right away but it was the only room I could find in town. I'm Pretty sure the Reason it is called victory in is because surviving the night and getting the Heck out is a Victory.... Just awfull
A Victory Inn & Suites- Muskegon
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