Guestrooms include Hyatt Grand Beds, a 42 inch HDTV, comfortable furnishings and flexible work spaces. Complimentary amenities include a fitness center, business center, wireless internet access throughout the hotel and guestrooms and a Complimentary a.m. Kitchen Skillet, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, available daily. Enjoy freshly prepared menu items, premium coffee drinks or beer and wine in our Gallery Cafe.
Room was amazing
Larger size of room
Check in sparse--no real counter. Bathroom not as clean. Toenail clipping on floor, back of toilet with stains.
A very ejoyable and rewarding experience
This hotel is very well located and we were able to walk to the Mystic Seaport and the aquarium.
The public areas are small.
Got two twin beds instead of Queen or king
great room, lots of space and very clean
There was this male staff, who checked me in in my previous stays. He was the best. He was very friendly, volunteered area info (where to go, what to see, food choices) / coupons... excellent! The lady who checked me in this past time was not as nice~
Extend the breakfast hour~ It's really not the hotel's problem, but it would be nice to not have to wake up early to catch breakfast.
Wonderful sincere courteous well trained staff!
no... the bed was more comfortable than my own at home
The room was great with a nice libing area, amd the morning breakfast was above average.
No option for a smoking room and the fitness room really isn't very well equipt. there are no weights, and no regular standing bike. jus three cardio machines.
The rooms are spacious and the beds are comfortable. The breakfast is decent.
The front desk staff used to be much friendlier and coffee used to be complimentary at the front bar. The bathroom is very small. It's a non-smoking hotel but my room smelled like cigarette smoke.
Great L sofa
Absent staff...no one immediately at checkin or to pick up the phone...they looked bored
The staff were great
Left a bag and it was never found
The rooms themselves were nice and clean
Staff/ Management specifically were not courteous, accommodating and did not address issues promptly or appropriately.
Large room is really a suite; nice living room area with large sectional sofa and room to work, wet bar. Comfy bed. Good breakfast with choices and hot sandwiches. Everything was just about perfect.
room looks like picture, finishings are cheaply made24/7 available food is excellent!fridge in roomspacious
the coffee was labeled starbucks- but it was awfultemperature is hard to control- was chilly
No booze on location (was advertised throughout multiple channels), and no breakfast sandwiches (again advertised)
there's bed bugs! small bathroom!
Staff were very nice. Due to a computer issue we had to wait to check in and they gave the kids cookies and milk.
Breakfast closed early. Was closed at 9.