Guestrooms include Hyatt Grand Beds, a 42 inch HDTV, comfortable furnishings and flexible work spaces. Complimentary amenities include a fitness center, business center, wireless internet access throughout the hotel and guestrooms and a Complimentary a.m. Kitchen Skillet, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, available daily. Enjoy freshly prepared menu items, premium coffee drinks or beer and wine in our Gallery Cafe.
Everything is perfect
Suite room is nice with living area: couch, desk, fridge and desk. Beds comfortable. Room was clean.
Breakfast big disappointment. French toast was hard and fruit was not fresh. Staff spraying cleanser near food.
It was as clean as any hotel room I have been in. Ledges above the beds and window sills were dust free. The complimentary breakfast was good-warm dishes were fresh and restocked frequently. The fitness center only has cardio but was quality equipment.
Staff was very friendly, room very clean.
Friendly, courteous staff
I like that their parking and breakfast was free. Additionally, I liked that the front desk made me a cup of complimentary tea as I wasn't feeling well.
I thought it was pricey for a the star establishment. It wasn't exactly close to foxwoods casino.
Location and breakfast items were great! Room was good size.
Shower curtain was loaded with mold on the bottom. Pre-paid for king size bed and was told at check in that none were available. We were celebrating our anniversary with 2 double beds!
Room was amazing
Larger size of room
Check in sparse--no real counter. Bathroom not as clean. Toenail clipping on floor, back of toilet with stains.
A very ejoyable and rewarding experience
This hotel is very well located and we were able to walk to the Mystic Seaport and the aquarium.
The public areas are small.
Got two twin beds instead of Queen or king
The rooms are spacious and the beds are comfortable. The breakfast is decent.
The front desk staff used to be much friendlier and coffee used to be complimentary at the front bar. The bathroom is very small. It's a non-smoking hotel but my room smelled like cigarette smoke.
Great L sofa
Absent staff...no one immediately at checkin or to pick up the phone...they looked bored
The rooms themselves were nice and clean
Staff/ Management specifically were not courteous, accommodating and did not address issues promptly or appropriately.
room looks like picture, finishings are cheaply made24/7 available food is excellent!fridge in roomspacious
the coffee was labeled starbucks- but it was awfultemperature is hard to control- was chilly
No booze on location (was advertised throughout multiple channels), and no breakfast sandwiches (again advertised)
there's bed bugs! small bathroom!
Staff were very nice. Due to a computer issue we had to wait to check in and they gave the kids cookies and milk.
Breakfast closed early. Was closed at 9.