|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Designated smoking area, Express check out, Laundry facilities, Long-term parking (surcharge), Non-smoking rooms available, Parking (free), Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Currency exchange on-site, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
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|Baymont Inn & Suites Napervill...|
Okay, 279 reviews across the web
|Value for money|
|Hotel||Hotel is ok. Only 59% positive comments.|
|Reception||67% said the |
|Breakfast||59% were |
|Beds||65% didn't like the |
|Room Size||89% said |
|Service||52% thought the |
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It is not as nice as other Baymont Motels.It shouldn't be rated a 2 star Motel.
Had to change rooms. First room was noisy.It was fine.
A place with character. The exposed brick in the room was a nice feature. Each day my room was kept tidy by Housekeeping staff.
My stay was enjoyable and the staff was professional and accommodating and helpful. They always greeted guest with a smile.Character.. The dining area has a good setup and a place to eat and meet other hotel guests.There is a exercise and laundry facility along with a designated area to utilize the guest desktop and printer. The hotel is located near major highways and other attractions. The staff is awesome!
No daily housekeeping. On housekeeping day, housekeeping does not wash dishes.If one is accustomed to staying long term in inexpensive motels, this might be ideal. If, however, one is accustomed to full service, look elsewhere. We did not find out until check-in that daily housekeeping was not available. When the room was cleaned, they do not wash dishes or provide cleaning supplies. The desk clerk suggested moving to a smaller room to have access to a working refridgerator; or store our groceries in an adjoining room. A very helpful clerk (Joe) brought in a working refrigerator and moved our groceries to the new unit. The room was well appointed, but we could not open the windows because of the guests and employees smoking right below our window. Barring a major emergency, I will not stay at this hotel again.
Nice hotel for the price
Noises people in common areaswOverall very good for pricepoint
Customer service and clean room was awesome
Doesn't have real breakfast but other things make up for it
The employee who checked us in (Taris) was very friendly and courteous.
Numerous, see below.We experienced the following problems: 1) I am a disabled veteran with blood clots in each lung and requested a no smoking room. When we went into the room, it was very apparent a recent occupant had smoked quite a bit. Taris assigned us another room on the second floor. When I got off the elevator, two people were smoking in the hallway and the room smelled worse than the first room. We ended up taking the room on the first floor. Your house keeping personnel should report smoking in a non-smoking room and some effort should be made to evacuate the smoke. 2) Our room was not made up on two separate days. On another day they took our towels, but only returned one bath towel, one hand towel and no bath mat. Also, three days without supplies. We had to go to the front desk for soap and toilet paper. When we arrived to find the room had not bee...
The room was clean and fresh. It looked like it had been recently renovated.
noI was traveling for business and needed a place to stay for one night. The Baymont more than met my needs. My room and bathroom were very clean and fresh. It looked like it had been recently renovated. Hotel has free breakfast, but I didn't check that out as I was meeting someone for breakfast.
dirty room, smelled bad, unsavory crowd mulling at the front of property smoking etc.Very low quality hotel. THe only good thing I could think of is one staff member named Joanne. The others were never around. ONe was outside smoking for about 15 minutes while I stood at the desk waiting for someone to attend to me! There are always lots of people mulling near the front entrance smoking cigarettes. The room is filthy and reeks of old cigarettes, mold and mildew. There are stains on the walls and ceiling. the televisions are old and dark and blurry. Sheets left me covered with bumps, I could swear I feel things biting me. The carpet is just plain disgusting. I would recommend always wearing shoes in your room. Housekeeping will only change your towels. You must request a full cleaning i order to get your bedding changed and room cleaned/ garbage removes. The wifi is very slow- do not expect to get any work done. This place should be a 1 sta...
The only thing good about this hotel is the location and the staff.
The rooms are dirty and often smell.This hotel does not deserve to be a 2 star.