The size of the room and the decor. Very quiet.
Proximity to town centre.
No hotel parking, or preferred rates in adjacent public car park.
The bed was good and comfortable
A great hotel in the old town of Neuchatel. Lovely friendly and helpful staff who couldn't do enough for us. Rooms were nicely designed, spotlessly clean, warm and comfortable. The buffet continental breakfast was nice, plentiful and pretty reasonable. With the hotel just as short walk into town and from there the lake, I would stay here again or recommend it to friends.
Very comfortable room. Good breakfast. Very pleasant people.
Friendly staff & the best coffee I've tasted in a long time!
Welcoming and friendly staff. Room clean, good continental breakfast. Hotel few minutes walk from the town and Lake.
It was a lovely small hotel, great staff, clean, comfortable spacious, good breakfast, great coffee, nice patio, close to everything.
Nice ambience, polite & eager to help staff with English, German, French language knowledge, cozy rooms, quiet rooms with a view in the garden. Free Wireless internet in rooms/reception/cafeteria was also a good feature.
Everything went smoothly during our stay (3 nights).