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Passenger van |
Compact |
SUV |
Intermediate |
Standard |
Full-size |
4 locations in New Milford
Filters
Reviews
6.0 Okay
Jan 2024
10.0 Wonderful
May 2020
Pros:
The staff. When I picked it up the boys were extremely helpful and knowledgeable and when I dropped it off in Boston, The girl who graded me was so nice and so helpful and so knowledgeable. It really was a great experience great staffCons:
nothing. It was a really good experience3.6 Poor
Apr 2019
Cons:
I had reserved a car seat when I booked the car online (direct on the Enterprise website), but on the day of the rental I was told that they didn't have any car seats available.3 locations in New Milford
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Reviews
4.0 Mediocre
Apr 2021
Pros:
Drop off easy. It was not open. Pick up the staff were poor. I rented a SUV, they tried to give me a minivan. When I told the clerk this he ask me in a rude manner why I needed an suv. He then switched my to an suv gave me the keys and told me the car was outside to the right. 5 mins later I came back in and informed him that there were no vehicles fitting his description to the right. I informed him that there was a vehicle fitting that description at the left of the building.. at which he said then that's the one. This is the first time that I have rented a car (with the exception of at an airport) where a staff member did not walk me to the car did a basic inspection.Cons:
Greet the customer like you would like to be greeted, show the client the to the vehicle and give a brief tutorial of some basic functions - like starting the car, adjusting the seat, the mirrors, - just some basic safety functions. It shows you care and perhaps the next time the client rents a car she/he may remember the professionalism at this dealer and price point would not be the only consideration in renting a car.10.0 Wonderful
Sep 2020
Pros:
Staff was great, very friendly.Cons:
location is hard to find10.0 Wonderful
Jun 2019
Pros:
The staff was friendly and very informative. The car was clean, good in gas.Cons:
The car tires pressure was low.2.0 Poor
Sep 2018
Pros:
Terrible customer serviceCons:
Terrible customer service10.0 Wonderful
Mar 2018
Pros:
Car was exactly as expected, ran well, no problems; friendly helpful service people, no difficulties or delays.10.0 Wonderful
Oct 2017
Pros:
Great Toyota Tundra Pick Up Truck needed for a business opportunity. Located 3 miles from my office, very convenient. Enjoyed the Sirius XM radio stations.Cons:
I had to return it.One location in New Milford
One location in New Milford
Filters
Reviews
10.0 Wonderful
Oct 2022
9.6 Wonderful
Aug 2019
Pros:
Staff was friendly. No line. I appreciate that the staff didn't try to upsell me when I arrived. Return was easy too.Cons:
Got in to Danbury a bit late on the bus. Rental closed at 4, which is a bit early. Would have liked if staff could have waited 15-20 minutes for me to show up after I let them know. Also, when calling, if they were busy on the phone, I would automatically get redirected to the national service.8.0 Very good
Mar 2017
Pros:
easy to deal withCons:
no windshield washing liquid6.8 Okay
Aug 2016
Pros:
The cars are relatively new, staff is usually nice and friendly, the prices are competative.Cons:
There is no parking on site so if you don't have anybody to drop you off and pick you up after rental it may turn out to a very challenging situation. The closest publick parking is about 5 min away and normally they offer you a lift but when I dropped the car after my last rental they just opened and it was no driver available. So walking for 30 min carrying the bags wasn't the most pleasant experience.Along with a 6 passenger van, rental companies in New Milford offer 7 passenger vans.
Pick-up location | New Milford |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |