|General||24 hour front desk, Air-conditioned, Bar/Lounge, No smoking, Non-smoking rooms available, Parking, Restaurant, Safe, Storage available, Wheelchair accessible|
|Services||Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
Excellent, 2,123 reviews across the web
|Service||96% found the |
|Grounds||Beautiful grounds. Highly appreciated by 97% of guests.|
|Beds||78% said the |
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Spacious well lit rooms with lots of lightWe had a suite that was perfect for our family of four. Kitchen and daily housekeeping was terrific.
I really enjoyed having a small kitchenette with refrigerator in my room. There was a little grocery store across the street, which was perfect.
The staff was very friendly and helpful.
Parking was located off sight and was my responsibility to find.Great Hotel and staff.
Upper West Side location.
Staff was not uniformly competent or friendly. Some staff very friendly, others shouldn't work in a service industry.Boutique hotel with nice bar and good quality live music (when I was there). Room was clean and spacious enough but decor was uninspiring. Bed covers looked liked they'd just come out of the dryer (without being pressed).
Location and proxmity to central park and Riverside Park.
After we moved to a different floor, everything was fine. They were very responsive to our requests to have the thermostat fixed (in both rooms), unclog the toilet, fix a non-functioning stove burner, and bring various small items.
The first room was on a floor where the corridor reeked of cigarettes. Our request to housekeeping to bring a second bath towel was apparently lost, since it never arrived. Both rooms had very little counter space in the bathroom.We are small people so the two double beds were not too small for us. The staff recommended some good nearby places to get a snack. I suspect my girlfriend got food poisoning at Viand's, but the others (New Wave especially, and Artie's) were good and not expensive. Zabar's and Trader Joe's are within walking distance. The Upper West Side location has good subway access to midtown and beyond, but for the East Side you'll need to take multiple subways or walk across Central Park. The Beaco...
Just loved this hotel. The kitchenette was an added plus and so handy to be able to use the Fairway Market across the street. Beautiful view from our room. Comfortable beds, clean and all in an awesome location. We can't wait to go back!!
No. Loved it all.Just loved this hotel. The kitchenette was an added plus and so handy to be able to use the Fairway Market across the street. Beautiful view from our room. Comfortable beds, clean, and all in an awesome location. We can't wait to go back!!!
Nicely updated, clean, fabulous location.
Hair dryer did not work and did not have time to report during stay. However, seemed responsive when reported at checkout.
LocationRooms are spacious for NYC and very clean. It is very close to the subway and only 2 stops from Penn Station on the express train. Since the hotel is in a residential neighborhood, it is easy to find anything you need nearby. Standing at the entrance, you can see Starbucks, a large market, a wine store and a newsstand. The diner directly next door has an extensive menu and speedy service. Staying here felt very comfortable, more like being in an apartment than a standard hotel room.