Immerse yourself in the energy of New York with a stay at The Manhattan at Times Square Hotel. The hotel's 689 guestrooms are spread over 22 floors and the higher the room, the more dizzying the view of the iconic skyline. For a New Year's splurge, there are "Ball Drop View" rooms that offer the perfect vantage point of the celebrations in Times Square. Guestrooms are bright and fresh, thanks to the hotel-wide non-smoking policy and offer pillow-top mattresses, an ergonomic work desk, 37" TV with premium cable channels and a coffee and tea maker.
Modern New York
The Manhattan aims to make every guest's stay as effortless as possible by offering express check-in and check-out, an airport shuttle, an on-site ATM and a lobby cafe offering grab-and-go items for breakfast on the run. Multi-lingual staff can be found at the front desk 24 hours a day and can arrange everything from theater tickets to restaurant reservations.
Times Square and vicinity
As the name suggests the Manhattan at Times Square Hotel is located in Midtown West, the heart of New York City. Many of the Big Apple's top attractions are just a 10- minute walk from the hotel including Central Park, the Empire State Building, the Rockefeller Center, the Metropolitan Museum of Art, the Broadway theater, the 5th Avenue shopping district and, of course, Times Square itself.
The room was clean and the beds were comfortable. The location was excellent for our needs.
The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Place, location, access, and security
Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly.
Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee.
Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Noise from nearby club was very present in the room every night until 2AM
Perfect location. Great value for money.
1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!