Bed's were comfortable and staff was super friendly. Bathroom was top notch. Getting a cab was super easy the staff were pro's at that.
Nickle and dimed to death room from room service 4 drinks Cokes and Pepsi 2 of each were 30 plus dollars and they were the small bottles. I found pills in my room and my whute comforter had lots of dark lint.Food was standard at best. My room had no mini fridge. Windows were not sound proof. Really far from everything fun. Boat horns go off all times of the morning somtimes so loud it makes you look at your phone to see if its vibrating. Overall nice place could be the best if they fix these issues.
View - Memorable!
Bath + separate shower. Very friendly and professional service.
Nice and friendly staff
TV did not work properly.
The friendliness and good education of the entire Staff. The setup of the room plus the commodities of th bath immense bathroom.
The limitations of the breakfast offers plus the poor value for money
Very luxurious comfortable hotel. They seem to be able to find the perfect mix of attention or privacy based on what you are looking for and if you seek out any help. Very classy hotel with a great staff.
I had a beautiful,comfortable room with a breathtaking view overlooking the Statue Of Liberty and all the commerce on the river. It was a wonderful place home away from home for a great Big Apple week-end!
It is not a strong five star hotel. Don't expect the normal Ritz Carlton layout.
Beautiful, great view. Lovely.
The view of Ellis Island and the Statue of Liberty was stunning. The room was very spacious unlike other hotels in NYC. It also offered easy access to the 4 and 5 lines to upper Manhattan.
It was very far from the uptown museums and Grand Central station.
views of Statue of Liberty; close to Battery park and harbor; club-level serive and continental breakfast