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The Empire Hotel - Reviews

User Reviews
3.2 out of 5
Overall
  • Staff was not helpful and... – Posted Jan 5 2012
    Mediocre

    Staff was not helpful and welcoming at all, not sure if it's because we stayed in one of the cheaper, tiny rooms. We didn't mind the size of the... more on MYTravelGuide

  • Our second visit there. It... – Posted Jan 5 2012
    Excellent

    Our second visit there. It was great. The location is wonderful. Great Italian restaurant across the street, Starbuck downstairs, Whole Food within... more on MYTravelGuide

  • We did not have a bad... – Posted Jan 3 2012
    Okay

    We did not have a bad experience per se, but we'd have been very disappointed had we been paying "full fare." I would never voluntarily stay there... more on MYTravelGuide

  • When we arrived there were... – Posted Dec 20 2011
    Good

    When we arrived there were three adults and we had a room with one queen size bed. The hotel wanted to charge extra for a room with a double bed... more on MYTravelGuide

  • Hotel was lovely, except for... – Posted Dec 7 2011
    Okay

    Hotel was lovely, except for where our room was directly beneath the midnight to 4AM pounding dance club on the rooftop. It was awful, all night. If... more on MYTravelGuide

  • The hotel was nice after we... – Posted Nov 27 2011
    Excellent

    The hotel was nice after we upgraded our room. Our original room was not satisfactory. The original room was down a dark hallway and overlooked... more on MYTravelGuide

  • It was perfect!... – Posted Nov 23 2011
    Excellent

    It was perfect!... more on EasyToBook.com

  • Best location for running the ... – Posted Nov 10 2011
    Excellent

    Best location for running the New York Marathon. Easy to get a cab. Close to dining at my favorite restaurants. Cafe Luxembourg and Rosa Mexicano.... more on MYTravelGuide

  • Great location, good bars but ... – Posted Nov 6 2011
    Okay

    Great location, good bars but the room AC while blasting all night did not cool room down so was uncomfortable.... more on MYTravelGuide

  • Pool closed not happy about... – Posted Oct 28 2011
    Excellent

    Pool closed not happy about that. Nice clean hotel.... more on MYTravelGuide

  • For the most part the hotel... – Posted Oct 28 2011
    Good

    For the most part the hotel was very good. The location was good for being in mid-town. When I presented my problems with the room's plumbing I was... more on MYTravelGuide

  • For a boutique hotel with... – Posted Oct 24 2011
    Excellent

    For a boutique hotel with small rooms , Empire felt glamorous and exclusive--even as it was also apparently busy and crowded. The lobby and bar are... more on EasyToBook.com

  • If you are looking for the... – Posted Oct 18 2011
    Excellent

    If you are looking for the perfect location in the west side, and right next to the park, The Empire is for you. The Ed's Chowder House is also good... more on MYTravelGuide

  • Great centrally located hotel.... – Posted Sep 26 2011
    Good

    Great centrally located hotel. Small rooms, but par for the course in NYC. Rooms are quiet, even when facing Broadway. Bathroom is nice, sheets and... more on MYTravelGuide

  • At the Priceline price, the... – Posted Sep 22 2011
    Excellent

    At the Priceline price, the hotel is a good deal. The room we had was small but adequate, clean, and the bed comfortable. Our room was dark but... more on MYTravelGuide

  • The hotel looks nice and... – Posted Sep 22 2011
    Okay

    The hotel looks nice and clean, the staff was helpful and friendly, but we have several problems in the room because things did not work!The shower... more on MYTravelGuide

  • The Empire is a favorite of... – Posted Aug 21 2011
    Excellent

    The Empire is a favorite of ours, mostly for its location in town and proximity to the Lincoln Center. The rooms have always been small, but recent... more on MYTravelGuide

  • The hotel is convenient to... – Posted Jul 17 2011
    Good

    The hotel is convenient to Lincoln Center/Central Park and within walking distance of Times Square. The rooms are tiny but seemed clean. The A/C... more on MYTravelGuide

  • The people at this hotel were ... – Posted Jul 10 2011
    Excellent

    The people at this hotel were very courteous, the rooms were very clean and well decorated. The fact that the shower didn't have door was a little... more on MYTravelGuide

  • I was put in the smoking... – Posted Jun 27 2011
    Horrible

    I was put in the smoking room, even I asked to give me in non-smoking room. I have got seek after being for several hours in the smoking room. I was... more on MYTravelGuide

  • I enjoyed the location and... – Posted Jun 6 2011
    Okay

    I enjoyed the location and roof area, but could tell from the moment we walked into the dark lobby, that the hotel was one for posers, and not for... more on MYTravelGuide

  • where is the rest of the room... – Posted Jun 4 2011
    Mediocre

    For 300 bucks a night, there should have been enough room for me to walk between the bed and...any other part of the room. There was not.

  • Great boutique feel, free... – Posted May 23 2011
    Excellent

    Great boutique feel, free wi-fi in the lobby and balcony area, great location near Lincoln Center and Columbus Circle. The rooms and bathrooms were... more on MYTravelGuide

  • Not worth the money.... – Posted May 23 2011
    Horrible

    Not worth the money.... more on MYTravelGuide

  • I arrived and they said they... – Posted Apr 24 2011
    Horrible

    I arrived and they said they were oversold and wanted to give me a room with a sleeper sofa and the sleeper sofa had a mattress with 2 inch width and ... more on MYTravelGuide

  • So disappointed- needed a... – Posted Apr 17 2011
    Mediocre

    So disappointed- needed a room after my father underwent an emergency 10 hour operation at Mt. Sinai. Room not ready and given smoking room. Returned ... more on MYTravelGuide

  • The location was excellent. A ... – Posted Apr 16 2011
    Good

    The location was excellent. A little dated but doable. A good deal for the location.... more on MYTravelGuide

  • This is not a 4 star hotel as ... – Posted Apr 15 2011
    Mediocre

    This is not a 4 star hotel as advertised, it is a very tired and noisy 2 1/2 star.... more on MYTravelGuide

  • The room was extremely small, ... – Posted Apr 7 2011
    Okay

    The room was extremely small, but the bed was very comfortable. A soft down comforter was on the bed, and the sheets were very soft. The hotel... more on MYTravelGuide

  • The Empire Hotel is a nice... – Posted Apr 1 2011
    Good

    The Empire Hotel is a nice old hotel. It has been renovated so the rooms and lobby are nicely furnished and have all the amenities I expected. Our... more on MYTravelGuide

  • It was an amazing place to... – Posted Mar 28 2011
    Good

    We stayed here for 5 days and it was very enjoyable.My cousin goes to Julliard and it was close by. Also right across the street from the Met. The... more on Travelocity

  • I have been in small NY hotel ... – Posted Mar 19 2011
    Good

    I have been in small NY hotel rooms, but these were very small. Other than that, not much to complain about, but nothing to brag about.... more on MYTravelGuide

  • The bed was hard as the... – Posted Mar 19 2011
    Mediocre

    The bed was hard as the floor, the pillow seemed soft, but they would deflate and turn as hard as the bed. There was no thermostat in the room so we... more on MYTravelGuide

  • Excellent location; clean;... – Posted Mar 6 2011
    Excellent

    Excellent location; clean; professional, helpful, friendly staff. If you have a car, park it yourself nearby and save lots of money.... more on MYTravelGuide

  • Great location if you are... – Posted Jan 19 2011
    Excellent

    Great location if you are visiting Lincoln Center - the Met is literally across the street, not more than 30 seconds walk from the hotel entrance.... more on MYTravelGuide

  • The hotel is every cool... – Posted Jan 12 2011
    Okay

    The hotel is every cool looking and the room was nice for a New York hotel room. The staff was very nice and upgraded us to a superior king room from ... more on MYTravelGuide

  • Once you walk in the front... – Posted Dec 31 2010
    Okay

    Once you walk in the front door, you are greeted with a strong aroma of cigarette smoke from smokers standing just outside the front door.... more on MYTravelGuide

  • NASTY BOUNCER... – Posted Dec 30 2010
    Horrible

    Myself and some co-workers went to the rooftop club in this hotel and spend $600 on a table and bottle service. I went downstairs to meet my other friend and was told by the bouncer that I was not all

  • Save money by booking this 2... – Posted Dec 28 2010
    Mediocre

    If you need to save money and do not mind staying in a less than 3 star run down hotel this is your place - Book it!

  • room was well cleaned; we... – Posted Dec 21 2010
    Excellent

    room was well cleaned; we were able to check in early and store our things for a later day pickup. major benefit is location.... more on EasyToBook.com

  • Visitors Less than impressed... – Posted Sep 19 2010
    Mediocre

    This Hotel is situated in a great location and will allow you to walk to the Central park, Time Warner shopping/Whole foods Market, the Broadway... more on Travelocity

  • Great Spring Break... – Posted Jul 24 2010
    Good

    My teenage son and I stayed in the hotel for Spring break, our first time in New York.I had already read online reviews about the hotel and knew that ... more on Travelocity

  • poor service... – Posted Jul 10 2010
    Mediocre

    I stayed at the Empire hotel for July fourth, let me tell you the positives about this hotel first:the doorman and the bed that's it.I would not... more on Travelocity

  • The fall of the Empire... – Posted Jul 4 2010
    Horrible

    Never have we experienced such bad service.It started with check-in and ended with check-out.And everything in between was even worse.Our... more on Travelocity

  • Great location, horrible room ... – Posted Apr 25 2010
    Mediocre

    We selected this hotel for its proximity to Lincoln Center, an overnight stay after the opera.While it was great getting in so quickly after the... more on Travelocity

  • Front desk and reservations... – Posted Dec 25 2009
    Good

    Front desk and reservations folks very helpful. ... more on EasyToBook.com

  • Wasn't a 4 start experience... – Posted Oct 31 2009
    Okay

    I would only give it 3 stars. Would I book a stay at the Empire again... yes- but not my first choice.I was left with the impression that the staff... more on Travelocity

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