The Benjamin - Reviews

Made a reservation at 5:00 PM ... – Posted Dec 16 2011

Excellent

Made a reservation at 5:00 PM checked in around 8:00 that night. The staff was friendly and "got me" from start to finish. Surprised that for what I... more on MYTravelGuide

Great hotel!... – Posted Nov 14 2011

Good

My family stayed at the Benjamin for three nights this last April.We would definitely stay there again.Great for families with the pull out couch and ... more on Travelocity

They had a pipe burst and had ... – Posted Oct 15 2011

Excellent

They had a pipe burst and had to send us to another hotel -- their 5-star property -- for a night. They even paid the cab fare there and back. And... more on MYTravelGuide

Totally recommend!!... – Posted Jun 9 2011

Excellent

Totally recommend!!... more on MYTravelGuide

Hotel is super,and a great... – Posted Jun 9 2011

Excellent

Hotel is super,and a great place to stay. The room included a suite, and worked quite well for our family. I would recommend this highly, and would... more on MYTravelGuide

excellent!!... – Posted Mar 26 2011

Excellent

lovely hotel. great amenities. staff courteous and helpful. mentioned that it was my birthday and returned to the room to find a piece of birthday... more on Travelocity

albany fill... – Posted Mar 21 2011

Excellent

The hotel exceeded expections. The room was excelleant.Reception was great. They upgraded our room for no charge. I would love to stay there again!... more on Travelocity

Wonderful and Relaxing for... – Posted Jan 10 2011

Excellent

I chose this hotel for it's Wellness Spa as a treat for my 40th Birthday in Sept. 2010 and had a WONDERFUL experience!!! The staff was very friendly... more on Travelocity

This is an excellent place to ... – Posted Oct 25 2010

Excellent

This is an excellent place to stay in NYC. Great location. Close to key tourist stops. Spacious room, quiet, comfortable andpillow menu was... more on MYTravelGuide

Exceeded my expectations.... – Posted Oct 10 2010

Excellent

Exceeded my expectations.... more on MYTravelGuide

Great hotel. Loved my room... – Posted Sep 24 2010

Excellent

Great hotel. Loved my room very nice and clean. I broke a mug on the tile and it cut my ankle I called down and they brought up bad aids & made sure... more on MYTravelGuide

Good, clean, spacious rooms.... – Posted Apr 2 2010

Excellent

Good, clean, spacious rooms. Nice location.“Nice location. Elevator was under repairs when I was there. So had it walk it up however the front desk... more on MYTravelGuide

Location.Hotel room.“This is... – Posted Jan 9 2010

Horrible

Location.Hotel room.“This is an older building. The hotel room was next to the elevator. The elevator was extremely noisy and it sounded as if a... more on MYTravelGuide

One of our rooms was two room ... – Posted Jan 5 2010

Excellent

One of our rooms was two room suite. Sweet!Breakfast was ridiculously expensive.“Very comfortable hotel with very friendly and accommodating staff.... more on MYTravelGuide

Great Location with luxury... – Posted Jan 3 2010

Excellent

Great Location with luxury accommodations.Fitness center a bit small, but I got the machine I wanted when I wanted it.“Very helpful, friendly staff.”... more on MYTravelGuide

Great staff.When... – Posted Jan 3 2010

Excellent

Great staff.When housecleaning banged on the door at 9:30 am.“The perfect - location hotel with a very friendly staff.”... more on MYTravelGuide

Good location, friendly... – Posted Nov 19 2009

Excellent

Good location, friendly people. access, clean.The sound of the elevator going up and down. 2 people eating in the room cloud be easier.“This is a... more on MYTravelGuide

Beauty in the Middle of it... – Posted Oct 12 2009

Excellent

We stayed at the Benjamin for our 10 year anniversary. We had a great time. The staff was SO helpful.The concierge knew what they were talking about. ... more on Travelocity

Free upgrade.Slow elevator... – Posted Sep 24 2009

Excellent

Free upgrade.Slow elevator.“Great location, excellent room, clean and staff was outstanding.”... more on MYTravelGuide

They gave very personal... – Posted Sep 19 2009

Excellent

They gave very personal service.“The staff at the Benjamin were helpful and upbeat and provided great personal service.”... more on MYTravelGuide

The staff was extremely... – Posted Sep 2 2009

Excellent

The staff was extremely friendly, accommodating, and welcoming.“I didn't realize that the hotel is suite-only, so I was ecstatic to see how large the ... more on MYTravelGuide

Large beautiful suite with... – Posted Aug 26 2009

Excellent

Large beautiful suite with kitchenette.One elevator didn't work so going up or down was very time-consuming.“The hotel personnel was accommodating... more on MYTravelGuide

Good location.No rooms with... – Posted Aug 17 2009

Good

Good location.No rooms with two beds.“Nice but small rooms, good location.”... more on MYTravelGuide

The pillow selection was... – Posted Aug 12 2009

Excellent

The pillow selection was incredible!“Loved The Benjamin! Everything was phenomenal. The staff was all professional helpful and friendly. Absolutely... more on MYTravelGuide

Clean, location.Unable to... – Posted Aug 12 2009

Okay

Clean, location.Unable to accomodate with two beds. Stated they only have rooms with single beds in the hotel! Sounded strange.“Clean, good location... more on MYTravelGuide

Location, size, cleanliness,... – Posted Aug 4 2009

Horrible

Location, size, cleanliness, and conditions of room.Nothing.“The Benjamin far exceeded my recommendations. The location can't be beat; the room was... more on MYTravelGuide

The hotel was convenient and... – Posted Aug 3 2009

Excellent

The hotel was convenient and the staff was efficient and friendly. Room was spacious after $30 upgrade.It was under construction on the outside, but... more on MYTravelGuide

Rooms were greattoo far from... – Posted Jul 7 2009

Excellent

Rooms were greattoo far from times square“Beds were very comfortable and room was decorated nicely.”... more on MYTravelGuide

I loved the location, comfort ... – Posted Jun 26 2009

Excellent

I loved the location, comfort and staff.“The staff was very accommodating.Wonderful location!!!! And very comfortable bed.”... more on MYTravelGuide

CLEAN!No wash cloths in... – Posted Jun 17 2009

Good

CLEAN!No wash cloths in bathroom.“Overall the staff was great.”... more on MYTravelGuide

Everything.Nothing.“The... – Posted Jun 11 2009

Excellent

Everything.Nothing.“The location, service and quality of this hotel was excellent. My room had already been cleaned for the day and I made a mess as... more on MYTravelGuide

Location, access to public... – Posted Jun 4 2009

Excellent

Location, access to public transport, well appointed and well equipped.I did not like the outside view from my windows.“The Benjamin was a very well... more on MYTravelGuide

Staff was very friendly, nice ... – Posted May 22 2009

Excellent

Staff was very friendly, nice choice of pillows.The bathroom was very small and while it was clean it was a little outdated.“The hotel has very... more on MYTravelGuide

Very clean, very nicely... – Posted May 6 2009

Excellent

Very clean, very nicely appointed rooms, friendly staff.The rooms are a bit small.“What stood out was the helpful staff. Very friendly. Also, the... more on MYTravelGuide

Lovely hotel, great location... – Posted Apr 4 2009

Excellent

Lovely hotel, great location andmarvelous staff.“This is a delightful hotel in a great location. The staff was very helpful and friendly. We were... more on MYTravelGuide

The staff - everyone was... – Posted Mar 31 2009

Excellent

The staff - everyone was wonderful!More comfortable chairs needed in the room.“The Benjamin exceeded our expectations in every way.”... more on MYTravelGuide

Excellent Hotel... – Posted Mar 30 2009

Excellent

Stayed 2 nights for a conference in the Waldorf, which is directly across the street. The rooms were exceptionally large for a NY hotel, even had a... more on Travelocity

Good Value in NYC... – Posted Mar 27 2009

Good

I stayed at The Benjamin for business in Feb 2008 (yes, I'm just getting around to writing a review).I stayed 4 nights and was very pleased.The room... more on Travelocity

I had no hot water when I... – Posted Mar 15 2009

Good

I had no hot water when I woke in the morning.“It was fine.”... more on MYTravelGuide

Great staff, with clean,... – Posted Mar 7 2009

Excellent

Great staff, with clean, reasonably quiet rooms.High priced overnight parking, and slow service in the restaurant.“Great location in the heart of... more on MYTravelGuide

Great staff, great location... – Posted Feb 28 2009

Excellent

Great staff, great location.The refrigerator was so loud, that it was difficult to sleep. The room temperature was also difficult to control.“The... more on MYTravelGuide

Excellent staff and great bed ... – Posted Feb 11 2009

Excellent

Excellent staff and great bed and pillow menu.Street noise a bit loud.“Loved it! Great experience and very nice room. Very helpful staff.”... more on MYTravelGuide

Friendly staff. Great rooms... – Posted Feb 8 2009

Excellent

Friendly staff. Great rooms and extras (pillow menu!). Convenient location.“I would stay here again without hesitation. The staff is wonderful; the... more on MYTravelGuide

The hotel was beautiful, best ... – Posted Feb 5 2009

Excellent

The hotel was beautiful, best location.“The hotel was beautiful, full service. Room nice had window in nice bathroom and two in bedroom. Bathroom... more on MYTravelGuide

All-around great hotel!... – Posted Jan 29 2009

Excellent

This hotel was great! It was in a great location for everything we wanted to do on our first trip to New York. The staff was extremely helpful and... more on Travelocity

Too expensive for a bad... – Posted Jan 7 2009

Okay

It’s unbelievable how a hotel rated like that can offer a 4 people accommodation with a terrible sofa bed that nobody can sleep.It is a shame. Too... more on Travelocity

Wonderful Hotel.Room Service... – Posted Dec 29 2008

Excellent

The hotel is beautiful and the location is excellent.Walking distance to everything.The room was lovely and housekeeping was exceptional.I really... more on Travelocity