The Manhattan at Times Square Hotel - Reviews

Second rate operation, tiny... – Posted Dec 19 2011

Horrible

Second rate operation, tiny rooms, overall just a disappointing experience every step of the way. The drink machines were mis-stocked. They charge $2 ... more on MYTravelGuide

For just staying one night,... – Posted Dec 17 2011

Excellent

For just staying one night, it was all we needed. The bell staff was great. The overall appearance of the hotel is outdated, but it was clean.... more on MYTravelGuide

Great location, very friendly ... – Posted Dec 15 2011

Good

Great location, very friendly staff. The rooms seemed a little old and not as clean as, I would have hoped, but they were not dirty. I would stay... more on MYTravelGuide

Very nice and clean rooms -... – Posted Dec 13 2011

Excellent

Very nice and clean rooms - beds were the best and location was ideal.... more on MYTravelGuide

Good Hotel, Bad Concierge... – Posted Oct 16 2011

Good

Hotel was very well placed, and the amazing woman at check in upgraded us and enabled us to get cleaned up and settled 2 hours before actual check in.... more on Travelocity

I found this hotel to be very ... – Posted Oct 9 2011

Excellent

I found this hotel to be very centrally located, easy access to subways, plenty of great restaurants and facilities nearby.... more on MYTravelGuide

The hotel was clean, the beds ... – Posted Sep 22 2011

Excellent

The hotel was clean, the beds were very comfortable, and the staff was friendly.... more on MYTravelGuide

Thanks to Priceline, we got a ... – Posted Jul 10 2011

Excellent

Thanks to Priceline, we got a great price for times square. Not the nicest hotel, but not the worst either. We came in to see Mamma Mia which is... more on MYTravelGuide

They were very accommodating... – Posted Jun 24 2011

Excellent

They were very accommodating , they even offered us a free roll-away cot for our Grandson.... more on MYTravelGuide

Nice hotel. Comfortable and... – Posted Jun 24 2011

Excellent

Nice hotel. Comfortable and friendly staff. Great location.... more on MYTravelGuide

I would highly recommend this ... – Posted Jun 9 2011

Excellent

I would highly recommend this Hotel to anyone visiting NYC for any reason.... more on MYTravelGuide

This hotel is very... – Posted May 6 2011

Good

This hotel is very conveniently located, with lots of amenities nearby, including a subway stop, Starbucks, McDonald's and diners. The room was... more on MYTravelGuide

Good location, average rooms, ... – Posted May 5 2011

Good

Good location, average rooms, but very helpful staff.... more on MYTravelGuide

Welcoming and attentive... – Posted Apr 2 2011

Excellent

Welcoming and attentive staff, helpful and accommodating. Lovely rooms, quiet given location which is truly central to area. Traveling on a tight... more on MYTravelGuide

Nice roomy room with flat... – Posted Mar 27 2011

Excellent

Nice roomy room with flat screen TV, free computer access in the lobby.... more on MYTravelGuide

Dirty, terrible customer... – Posted Mar 14 2011

Horrible

Dirty, terrible customer service, no wireless Internet, room dirty. Bad!... more on MYTravelGuide

The location is great! Rooms... – Posted Mar 14 2011

Excellent

The location is great! Rooms are relatively large compare to other downtown Manhattan hotel. We have two infants in the group, the staff help us... more on MYTravelGuide

Hotel staff was very... – Posted Jan 22 2011

Horrible

Hotel staff was very friendly, but it was a horrible hotel. Room doors did not automatically close and lock all the way. Hotel room was not clean and ... more on MYTravelGuide

Lovely 4 day stay!... – Posted Oct 17 2010

Excellent

Most friendly and accommodating staff! Beautiful clean room (No bed bugs!) ready shortly after my early arrival. Great view of 7th Ave - President... more on Travelocity

Good Location for a cockroach ... – Posted Aug 16 2010

Mediocre

Amazing location, 3 blocks from Times Square, and if you are a cockroach even better.Rugs are filthy, wallpapers installed since 1919 ( that means... more on Travelocity

Time Square... – Posted May 13 2010

Excellent

The Hotel was very clean.The location at Time Square was great.Good location to 5th ave shopping, great access to the subway, close to nbc studios,... more on Travelocity

Great Stay- check in was a... – Posted Apr 24 2010

Good

We stayed at the Sheraton Manhattan and had a wonderful experience. My boyfriend and I had a very unique expereinece checking in at this hotel. A desk clerk named Louise took charge of our check in.

LocationSize, small.“The... – Posted Apr 6 2010

Good

LocationSize, small.“The location was perfect. Just 1 or 2 blocks from times square. Our view from the room was awesome, not in front of times square ... more on MYTravelGuide

Location.“It was a good... – Posted Apr 2 2010

Good

Location.“It was a good location, but it's very loud if you plan on sleep late. You hear people on hallways talking, you hear room service staff... more on MYTravelGuide

Definitely a convenient... – Posted Mar 26 2010

Okay

Definitely a convenient location for individuals with business in the theater district.There was a charge for in-room Internet use that was not... more on MYTravelGuide

Needed room renovations... – Posted Mar 8 2010

Mediocre

Checked into our room and was disappointed that the carpet had stains. We were given another room which was newer looking and had a great view. Only thing was the windows were filthy thus ruining the

LocationNot quiet -can hear... – Posted Jan 27 2010

Good

LocationNot quiet -can hear everything in hallways and rooms next to ours.“Walls are thinner than most hotels we have stayed in-you can hear other... more on MYTravelGuide

Nothing.Everything.“This... – Posted Jan 21 2010

Horrible

Nothing.Everything.“This hotel was extremely outdated, was not very clean and I will never stay there again.”... more on MYTravelGuide

Front desk director is... – Posted Jan 21 2010

Mediocre

Front desk director is attentive to concerns.This hotel is in very poor condition and not deserving of more than 2.5 stars.“While this hotel has a... more on MYTravelGuide

great location, not great room... – Posted Jan 5 2010

Okay

great location, room was not ready upon arrival, hotel tried to accomodate with food voucher. nice , helpful staff.Room was not clean. smelled of... more on Travelocity

Friendly staff.This hotel is... – Posted Dec 31 2009

Horrible

Friendly staff.This hotel is very shabby, it needs to be remodeled from the bottom to the top.“The location is excellent if you are going to Broadway ... more on MYTravelGuide

They let me move from my... – Posted Dec 27 2009

Good

They let me move from my first room assignment.Worn and beat up furniture - star level 2 quality.“Star level of 3.5 is too high. Furniture in first... more on MYTravelGuide

Location.Bathtub was a little ... – Posted Dec 27 2009

Excellent

Location.Bathtub was a little dirty, could use artwork on walls.“For the price we loved the location, the bed and bedding were comfortable and it... more on MYTravelGuide

Location.Dark hallways... – Posted Dec 20 2009

Good

Location.Dark hallways.“Convenient. Holiday travelers were loud.”... more on MYTravelGuide

Location.Tiny awkward... – Posted Dec 19 2009

Good

Location.Tiny awkward bathrooms - no room service.“The location of this hotel was great! Having stayed at the Sheraton in Key West we were expecting... more on MYTravelGuide

Comfortable bed linens, easy... – Posted Dec 18 2009

Good

Comfortable bed linens, easy use of parking; location.Very disorganized check in; no room service, old furnishings.“In my opinion this hotel was not... more on MYTravelGuide

Good Hotel... – Posted Dec 2 2009

Good

Dear travelers,The Sheraton Manhattan was located perfectly and made my FIRST TIME New York experience Amazing.The hotel is only about 4 blocks from... more on Travelocity

Location near Times Square... – Posted Nov 27 2009

Good

Location near Times Square and theaters.Furniture and carpet dated and worn, high cost of food and in-room internet access.“The room was clean and... more on MYTravelGuide

Location in NYC.Very tired -... – Posted Nov 26 2009

Mediocre

Location in NYC.Very tired - need lots of updating from hallways to rooms.“Hotel is old and tired. Great location in NYC but not a great place to... more on MYTravelGuide

Convenient location....Nice... – Posted Nov 23 2009

Excellent

Convenient location....Nice Room at a good price.Staff“The hotel was great....clean and convenient to the sites in NY. Although the staff at the... more on MYTravelGuide

room not ready for renting... – Posted Nov 19 2009

Mediocre

The room was evidently being redone. Only one chair in room, next to computer table.No lamps in room, so was very dark.Only lamp in roomwas on... more on Travelocity

The concierge were great... – Posted Nov 18 2009

Good

The concierge were great.Rooms need a makeover.“Everyone made our stay very pleasant. The guys at the concierge desk were fantastic! The bathrooms... more on MYTravelGuide

Convenient.Not so clean.“The... – Posted Oct 27 2009

Okay

Convenient.Not so clean.“The location is very good but room was not so clean.”... more on MYTravelGuide

Dirty.“Dirty mess.”... – Posted Oct 21 2009

Horrible

Dirty.“Dirty mess.”... more on MYTravelGuide

Will not stay here - changed... – Posted Sep 21 2009

Horrible

hotel was dirty, paint peeling etc.No hotel services as stated... more on Travelocity

Very convenient to midtown... – Posted Sep 7 2009

Excellent

Very convenient to midtown.“The rooms were clean, beds very comfortable, and a perfect location in midtown Manhattan.”... more on MYTravelGuide

Good location and free... – Posted Sep 6 2009

Okay

Good location and free internet access in the lobbyDirty rooms that were dirty, old and look well used.“Hotel was no a four star hotel. It is located ... more on MYTravelGuide