|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Laundry facilities, No smoking, Parking (surcharge), Pool (indoor), Restaurant, Room service, Safe|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Policy||Pets not allowed||Landmarks||
Excellent, 1,226 reviews across the web
|Service||98% found the |
|Room Cleanliness||74% said |
|Hotel Building||Building is pleasant. 73% of guests mentioned it positively.|
|Breakfast||73% found the |
|Reception||70% said the |
|View||62% said the |
|Room Maintenance||For 55%, |
|Price||Price is too high. 60% of guests gave negative feedback.|
|Beverage Prices||60% said |
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Very clean and courteousVery nice hotel with lots of amenities and lots to do in the area. Shopping for my wife and waterfront for me.
Great place- however the bed was extremely uncomfortable for my pregnant wife and I, We actually went for massages as the spa at the hotel, which was great! But to only sleep on a bed for two nights that was just offal and woke up with sore backs bot
The staff are pleasant and accommodating. The room is small, but the bed was comfortable and beautifully appointed. The only real complaint is that the tv is not directly in front of the bed. It's on the side.
Just that you have to lay on your side to watch tv or look sideways.
The staff is very friendlyVery nice hotel that is very well run. Rooms are kind of small but that adds to the charm.
Old world Victorian charm.
Service in bar was 'adequate...'
the staff was exceptional and very accommodating. The room we had was beautiful and clean. The bed was one of the most comfortable I have ever been on. Great location!
The hidden/additional cost for parking.Great location, great staff and beautiful common areas. Would love to visit in the warm weather to be able to enjoy the outdoor and rooftop patio areas.
The charm , atmosphere, the staff; absolutely perfectly appointed
Not a thing
The service of the Viking was awesome. When you call they answer! Eric Lyons at the front desk is a saint, and the valets his disciples! Room service was top shelf and food quality also!
I feel as though the cleaning crew feel short of the rest of the staff. The shower wasn't cleaned upon direct request to the cleaning staff assigned to our room.
The location is fantastic -- basically halfway between the mansions & the downtown area. We had no problem navigating by foot and by public trolley.
I have been in closets that were bigger than the room. That said, we were so busy during the day that we basically only used the room to sleep; thankfully, the bed was comfortable. However, the two of us had to choreograph our movements about the room.The hotel is lovely, and the staff is generally knowledgeable. It was not nearly as posh as I expected from the write-ups.