Whether you're looking for a relaxing weekend getaway, a well-earned vacation, a romantic escape, a premier conference venue, or the perfect setting for your dream wedding, an island retreat awaits you at The Hyatt Newport Hotel & Spa.
location is right on the island after the bridge room is so perfect ie clean, spectacular view from window great buffet breakfast ie smoke salmon, omelet, fruit, juice great walking area right on the front harbor nice exercise and pool room
a little noisy perhaps due to many people parking fee check in time is 3p, too late, check out time is 11a, too early
Location was fantastic and the shuttle to the shops and restaurants was great.
Staff wasn't helpful, genuine, or friendly - unaccomodating and not knowledgable.
The location of the hotel is excellent, being on Goat Island in the center of Newport. Breakfast buffet was good. Breakfast servers were on the ball. The valet service was quick and professional. Close to everything.
It took 3.5 hrs to have our room ready (oceanfront king). That is a long wait with a 5 year-old. We were originally booked at the Newport Marina because of their saltwater pool, but upon arrival it was closed for a few days so we booked a room at the Hyatt through the Kayak app (because of the pool). So after the long wait to get our room (not ready until 7:30pm, it was too late to take the family to dinner downtown after we got situated), I asked if they'd cover dinner and they agreed to comp room service. There is a $5 charge every time you have your car brought up from valet. Didn't know that. Also, there is a daily $20 "resort-fee" not included in the quoted price. I asked what it was for and was told that it was for the pool and WIFI. Outdoor pool closed, as is the Pineapple restaurant that is advertised. We swam in the pool once because it was so cold (as a pool owner i'd guess it was about 72F-ish), a bit too cold to hang around much in, plus the pool room itself was pretty cold too. Our room was pretty drafty as well (very windy and cold outside). Expect to get sprayed by the shower when you turn it on since you have to be inside the shower to reach the handle. Also, only one towel hook in the bathroom was not good when there are 3 people staying.
Restaurant /bar onsite
Called on phone prior ro make sure had hot tub and hot tub open..don't have one. $20 "resort" fee charged per night (for having an indoor pooll???) , possible see reason for charge IN season (outdoor pool erc) but OFF season (hotel did waive fee after we complained ) Room awkward...not cozy or homeyphome In general just disappointed with stay and hotel
Problems with rooms and cleanliness... Also $20 service fee per a night non-negotiable