Area was nice checkin was easy
Had to pay for parking and the hot tub didn't have any bubbles
Location was very convenient. Room was clean and comfortable, tho' the layout was a bit awkward. Breakfast was varied and bountiful.
The breakfast selection. The bed.
It costs too much to stay in a hotel these days. One night of sleep should not equate to more than a day of my income. This is why I only go on one vacation a year.
You just can't go wrong with Marriott. I liked the room set up, clean and comfortable. Enough that I would be happy if it was my one room apartment :-)
I appreciate the safetiness but takes a while before the key card reader recognizes so we were sitting in the elevator swiping several times.Smoke detector in room went off in middle of night for no apparent reason in our rom and several others.
Close to the things we planned to do.
Extremely helpful staff who was able to find a way for us to hold a small impromptu reception.
Suites were smaller than I expected.
I came to Norfolk to visit my girlfriend and to see J. Cole in concert. The Mariott is located on Old Dominion's campus, which is where my girlfriend goes to college, and it was right across the street from the venue J. Cole was playing at, in fact, he was staying there as well! Obviously, for me, the location was extremely convenient and the staff was very friendly and helpful. It wasn't the cheapest hotel I reserved but it certainly wasn't unreasonably expensive, also the quality of the hotel was premium compared to other hotels I've stayed at visiting Norfolk. There's stuff to do right outside the building and inside has numerous activities as well. (Hot tub, pool, fitness center, sports bar) all and all I had a wonderful night, and will definitely look into Springhill Suites next time I visit.
Bed & pillows uncomfortable, sauna too hot, no pressure of jet streams. Not good for any older backs. Otherwise hotel was clean, modern decor, additional amenities i.e. covered parking, indoor pool, sauna, etc. Overall a good hotel as should be expected for a Marriott.
Springhill Suites has the most wonderful staff I have ever seen. Even before I arrived I called the hotel asking questions and they were always helpful. Upon arrival they went out of their way to make my family's stay alot easier. The front desk staff were kind and had a warm personallity and went out of their way to help. The housekeeping staff even made my 22 month old air mattress up and put away his toys (I brought a toy box). The hotel is very clean and is only a year old. The pool is small but is very nice. The only thing I wished is that there was direct acess from the inside the hotel to the restaurant.