The hotel was under construction, which I saw no warning about when reserving. I had to immediately open the window to air out the room due to the toxic fumes that gave me an almost instant headache. Workers everywhere, which were all very polite but...
I had stayed their often during my kids college years, so it felt like coming home
Hot tub had been closed and tiled over...and my aching back had been looking forward to a soak.
I was most happy when checking out of the most.well I will never be back
from the time I check in with the mans Attitude at the front desk.
It is an unremarkable property.
The staff was unfriendly and not particularly helpful.
This hotel was excellent especially for the rate we paid. The room was nice and clean. The staff was very helpful and friendly. The breakfast was excellent. The only drawback for this place was having to stay at our next hotel which didn't compare.
The only thing I can think of is that it is a LITTLE off the beaten path - but not bad.
The hotel was very clean and comfortable, with a friendly staff. I enjoyed that the hotel wasn't overly large and was located close to many shopping and dining options. The microwave and mini fridge in the room were very convenient as well.
Love the 12 noon check out.
highway noise heard in room.
The hotel was well located just off interstate, close to the hospital we needed for an early a.m. procedure. The breakfast had some low carb options and was better than average.
The room had a microwave but it did not work. Upon investigation the cord was not plugged into the outlet nor would it reach the outlet. It had a nice looking pool but no hot tub.
Front desk was very rude and demanding. Did not feel like I was a guest.
The beds were terrific for my comfort preference!
The breakfast is pretty mediocre, but what do you expect? It's a hotel and not a restaraunt.
Denied the room I booked... stained linens/towls... over charged with no refund.
Friendly front desk staff
Only received one king bed
Very comfortable bed
Easy access to the interstate.
A great great value. Very nice, nice setting. Nice fitness room. Nice beds. Rooms have a nice feel. Breakfast was pretty good as well.
Proximity to my event.
Side chair could have been better.
bathroom need upgrade
Smelled clean, comfortable, very clean breakfast area and hallways.
The location was very nice, The view out our window was pretty. The room was clean and well ordered. Management was very responsive to issues that came up.
mattress was not as comfy as I had hoped. The cleaning staff came into our room before we had checked out.
I liked the location. Most of the staff was pleasant while I was there and it clean.
My only complaint is when I checked and gave my CC for incidentals the clerk or a sign said that a prefee was going to go it and would be taken in 25-72 hrs after the checkout. I had to call on this when I saw this $20 charge when I saw it.
The gentleman that took care of the breakfast bar was fantastic! Nice, kind and very helpful.
We reserved a room and ended up having to have my kids sleep in the floor since they wouldn't let us cxl our reservation since we drove all day to get there and by 6pm.
Lovely public spaces
I was pretty disappointed. I booked the room and they gave me a room with one king bed. In order to get a room with two beds they charged me a $25 upgrade fee. I was not expecting that. The room smelled musty and a/c did not work efficiently.
I feel there are several better options on the same road for this price point. I won't likely return.
Our room was great--clean, spacious, with fridge and microwave. I get really tired of hotels that advertise exercise rooms but do not maintain them. The air conditioning in the exercise room was broken (in the middle of summer), which made exercise very hot and dangerous. It would be nice if places that advertised exercise rooms really cared about them!
Staeyd there after the Elton John concert at the Sprint Center. Nice place, lots of nice little extras (cookies, coffee, tea, etc), good breakfast, maybe the room was a little more expensive than it should have been, but that's just my opinion. Most of the motels around that area of town are more expensive than they should be, so I guess Fairfield is about in line with everybody else around there. No complaints otherwise, if you don't mind spending the money, you should have a good experience.