With a stay at Ontario Grand Inn & Suites in Ontario, you'll be near the airport and convenient to Citizens Business Bank Arena and Ontario Mills Shopping Mall. This hotel is within close proximity of Ontario Convention Center and Scandia Amusement Park.
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Rec, Spa, Premium Amenities
Don’t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access and a television in the lobby.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
the room is always nice when we stay there I love the rooms
I booked a room the tv didn't work and our fridge didn't work. There wasn't any ice in the ice machine either. Also, I left behind my retainer Box and I'm pretty sure one of the maids threw it out.
Pros We were given a refund with no hassle. Big shower
Cons Cockroaches Stained bedding, couches, floor and walls. TV remote only worked 12 inches or less from the TV Wireless internet didn't work Wired internet no cables so couldn't use. No iron or ironing board Guest services didn't answer phone had to go down from third floor to the desk. Continental breakfast was minimal. Oatmeal, cereal or mini muffins.
The hotel was in a nice area and the staff were all very professional. For the price I got my room at I was very pleased. Me and my partner stayed for only one night and never needed to call the front desk for anything. Everything we needed was in the room.
I wouldn't say it was very fancy, but it was clean and to the point, very professional.
There was cockroaches in toilet No towels in room Wholes in wall Hair on pillows The pillow cases had not been washed they where so wrinkled and with hair and dirt on them Ice machines broken Spa tub out of order Black dirt all over what was suppose to be a yellow wall TV's out of order in our room
The space and decore was great for the price. Rooms were up to date looked like had been recently renovated. Sheets were clean and beds were comfortable.
The smell in the hotel was not very welcoming smelled like an old building that allowed smoking before. The walls in the room were dirty and dinged up. The window in our room had dirty finger prints like if someone crawled in and out. Defiantly made us question how safe it was.
Large and comfortable rooms, great location, and dog friendly.
Pool wasn't heated, no towels.
The sinks where clogged and no towels. Mediocre hotel at best. Looks like owneres are pretty cheap.
Comfiest bed ever and the nicest employees.
The beds are comfortable. Nice shower.
Extremely friendly and helpful staff. The laid back atmosphere. The King suite room is quite comfortable and is very spacious. There is not a tub in case you want a bath but the shower is large and more important to me than soaking in dirty water anyway.
There were a couple of minor misses which translate to small inconveniences; no towels in the room at time of check-in and shower door that did close all the way allowing water to puddle outside the shower enclosure and around the toilet.
Need to upgrade your lounge area. Also, need to keep are stocked!