DoubleTree by Hilton Hotel Ontario Airport - Reviews

This hotel easily exceeded... – Posted Nov 23 2011

Excellent

This hotel easily exceeded our expectations. The room was updated and clean, and the hotel staff was friendly and we received requested items in just ... more on MYTravelGuide

Great customer service upon... – Posted Jun 14 2011

Good

Great customer service upon check-in and check-out.... more on MYTravelGuide

The first impression of this... – Posted May 10 2011

Okay

The first impression of this hotel is wonderful. In fact I have been dancing at Misty's before and had a wonderful night. However, when the... more on MYTravelGuide

The service was good even... – Posted Apr 19 2011

Good

The service was good even after checkout - I thought I may have left an item behind and they were nice enough to check for me and followed up... more on MYTravelGuide

The amenities were overall... – Posted Mar 19 2011

Horrible

The amenities were overall good. The staff were the downside to my experience.... more on MYTravelGuide

This is a wonderful hotel... – Posted Mar 14 2011

Excellent

This is a wonderful hotel with very comfortable beds. The room had a nice balcony. The grounds are beautiful. There was a shuttle available to take... more on MYTravelGuide

Good location. O.k. bed. Worn ... – Posted Mar 7 2011

Good

Good location. O.k. bed. Worn interior. Lack of attention to detail. A good place to stay, but not a 3.5 star location. Housekeeping didn't take away ... more on MYTravelGuide

Very nice,clean... – Posted Feb 2 2011

Excellent

This hotel was very nice, clean and the staff was friendly.... more on Travelocity

I missed this hotel stay due... – Posted Jan 17 2011

Horrible

I missed this hotel stay due to work obligation. Out the $... more on MYTravelGuide

My choice if we return to the ... – Posted Jan 7 2011

Excellent

My choice if we return to the area.... more on MYTravelGuide

Nice hotel, but room styling... – Posted Oct 22 2010

Good

Nice hotel, but room styling nothing special. Good TV. Very nice bed. No possibility of Wi-Fi (only hard lines) in Bldg.... more on MYTravelGuide

Wonderful hotel, great... – Posted Oct 1 2010

Excellent

Wonderful hotel, great housekeepers. Front desk needs to be more accommodating to people who book ahead of time and have disabilities. Then to people ... more on MYTravelGuide

Cookies... – Posted May 9 2010

Okay

Check in was a mess.Very disorganized.Manager checked us in.We had to wait for a bellman.Their claim to fame is their chocolate chip cookies which... more on Travelocity

Extremely friendly and... – Posted Apr 6 2010

Excellent

Extremely friendly and accommodating staff, clean and comfortable rooms.Nothing.“The hotel staff was extremely friendly and eager to please. Room was ... more on MYTravelGuide

It was nice, clean, and... – Posted Apr 1 2010

Excellent

It was nice, clean, and comfortable.Did not dislike anything.“The hotel staff was very nice, I was given a fresh chocolate chip/walnut cookie upon... more on MYTravelGuide

Clean, had most of the... – Posted Mar 20 2010

Excellent

Clean, had most of the amenities I needed and location and price were awesome!Starbucks couldn't make ice green tea.“Overall this was a great... more on MYTravelGuide

It was close to the freeway.I ... – Posted Jan 25 2010

Excellent

It was close to the freeway.I was in the very back of the hotel and I didn't feel secure.“It was very clean and nice.”... more on MYTravelGuide

The location was great, right ... – Posted Dec 27 2009

Mediocre

The location was great, right off the freeway near shops.Hotel cleanliness was questionable, bedding and showerer noticeable stained.“Great location, ... more on MYTravelGuide

Comfortable and clean.“I... – Posted Oct 28 2009

Good

Comfortable and clean.“I would reccommend to a family or friend.”... more on MYTravelGuide

Not much.“Not much good to... – Posted Oct 16 2009

Horrible

Not much.“Not much good to say. I called the Hotel Accounting Office the following morning about $50 over charges; left the message on the answering... more on MYTravelGuide

“We were very happy with the... – Posted Oct 8 2009

Horrible

“We were very happy with the room, the personnel, and weren't charged for parking. An overall good experience.”... more on MYTravelGuide

The warm Cookie they give you.... – Posted Sep 24 2009

Excellent

The warm Cookie they give you.Mothing.“This is a very nice hotel to stay at. The staff is very nice and make you fill like family there I will give... more on MYTravelGuide

nonewall were very thin you... – Posted Aug 31 2009

Mediocre

nonewall were very thin you could hear all the noise outside.“even thou we had balcany we could not use it because it was right outside parking lot.... more on MYTravelGuide

Feature run movies.Hardwire... – Posted Aug 20 2009

Okay

Feature run movies.Hardwire internet was iHOP.“Everything about the hotel was great, but the internet (hardwired), was iHOP. Spoke to customer... more on MYTravelGuide

Clean, friendly and in great... – Posted Jul 10 2009

Excellent

Clean, friendly and in great location.“I have stayed here before and it is always clean, staff is friendly and the location is near major freeways... more on MYTravelGuide

Nice hotel - friendly staff... – Posted Jul 7 2009

Excellent

Nice hotel - friendly staff.Long distance from room to lobby.“Conveniently located close to Ontario airport. Very friendly and helpful staff - great... more on MYTravelGuide

The pool facilities (size)... – Posted May 21 2009

Okay

The pool facilities (size) (quality) was nice.There was an altercation where police had to get involved, made the trip uncomfortable and not feeling... more on MYTravelGuide

Clean and comfortable.“Quiet, ... – Posted Apr 24 2009

Excellent

Clean and comfortable.“Quiet, comfortable, very nice grounds andrestaurants.”... more on MYTravelGuide

They gave me a delicious warm ... – Posted Apr 16 2009

Excellent

They gave me a delicious warm cookie and I actually liked that!There was a wedding and parking lot got really packed.“This hotel was awesome. Our... more on MYTravelGuide

Nothing.Front desk staff... – Posted Apr 3 2009

Mediocre

Nothing.Front desk staff.“This hotel has three seperate buildings. You had to hike in to the pool and the parking is terrible. Front desk staff... more on MYTravelGuide

Paying for parking and... – Posted Mar 31 2009

Excellent

Paying for parking and expensive breakfast.“Its a nice/clean place to stay, but like I said paying for parking your car and having to pay for a... more on MYTravelGuide

Clean.Had to go outside to... – Posted Mar 30 2009

Excellent

Clean.Had to go outside to smoke.“Room was very clean, with nice linen and a very comfortable mattress.”... more on MYTravelGuide

Disappointed... – Posted Mar 29 2009

Mediocre

This hotel looked nice and the bed was comfortable. After a late night dinner and coming in at 11p.m. our night was headed for an adventure. The... more on Travelocity

Great location and close to... – Posted Mar 14 2009

Good

Great location and close to several major highways.Too many extra charges.“This hotel charged for parking which was $9.75 per day. They also charge... more on MYTravelGuide

Perfect Seminar Hotel... – Posted Feb 4 2009

Excellent

I stayed at this hotel because I was attending a seminar there.The hotel was perfect for that purpose.The room was clean and nicely furnished, with... more on Travelocity

Large room, comfy beds, good... – Posted Jan 23 2009

Excellent

Large room, comfy beds, good location.That I couldn't stay longer.“Great room, large, very comfy beds, everything was great. Would recommend to... more on MYTravelGuide

Close to airport and good... – Posted Jan 5 2009

Excellent

Close to airport and good cookies.For the price of the room, charging $8 daily for parking is a turn-off.“Nice hotel, nice location, and friendly... more on MYTravelGuide

Comfortable beds.Parking fees ... – Posted Nov 26 2008

Excellent

Comfortable beds.Parking fees andddining room too loud. Very nice comfortable rooms. Parking fees are too high, $10.00/ per hight other hotels in the ... more on MYTravelGuide

Convenient location to... – Posted Nov 15 2008

Good

Convenient location to Ontario airport.I did not like the charge for parking. This hotel was conveniently located by the Ontario airport, shopping,... more on MYTravelGuide

Clean, very comfortable room... – Posted Oct 29 2008

Excellent

Clean, very comfortable room.They charged $9.75 per day for parking. The hotel was very clean and comfortable. ... more on MYTravelGuide

There was a lot of smoking... – Posted Oct 23 2008

Excellent

There was a lot of smoking odor coming into lobby area. This hotel had more than one building. We had to go outside the hotel to get to the building... more on MYTravelGuide

Convenient location.No... – Posted Oct 13 2008

Excellent

Convenient location.No complaints. Good food and good entertainment located in hotel. ... more on MYTravelGuide

The rooms were really... – Posted Oct 9 2008

Good

The rooms were really comfortable and spacious.Did not like that we had to pay for parking. The hotel said it was something that just started. The... more on MYTravelGuide

Common areas were fantastic,... – Posted Oct 8 2008

Excellent

Common areas were fantastic, staff friendly.Wireless internet was slow and expensive. I'd recommend this hotel to any traveler that needed a better... more on MYTravelGuide

It was clean and quiet.... – Posted Oct 5 2008

Excellent

It was clean and quiet. Overall, the hotel is clean and quiet. Service is friendly and always recommends this place for the cookies. Close to freeway ... more on MYTravelGuide

Comfy beds, clean and quiet... – Posted Sep 19 2008

Good

Comfy beds, clean and quiet.Internet and movieswere to expensive. We enjoyed our stay but it was short because of health (girlfriend). ... more on MYTravelGuide

Clean, comfortable and I... – Posted Sep 18 2008

Excellent

Clean, comfortable and I liked the second sink in the dressing area. The gentlemen at guest services offered help with the move, he was friendly and... more on MYTravelGuide