We stayed for 5 days and the room was nice. It was clean and roomy. tye cost was WONDERFUL. The water park and life Garuda were fantastic!!! We will definitely stay there again.
The outside of buildings are worn and dated but do not reflect the inside of the otherwise nicely maintained facility.
Staff was rude and inconsiderate...beds nothing special. Walls are super thin, you can hear absolutely everything through them. Room keys wouldn't work and water leaked in the shower all night long. Seems like a cheap motel that they tried to cover with ikea furniture and call a resort. Probably satisfactory if you have kids, but definitely not a nice getaway for a couple!
The waterpark is great for kids of all ages. My 3 year old had a blast. A lot of staff and lifeguards around. The rooms are big and clean. Good value for the price if you have kids.
The actual hotel is a little run down and needs to be updated. It could use new carpets, paint, and doors. No central ac, only wall units. Looks more like a motel with a fantastic waterpark in the back.
Everyone was polite and smiling. House keeping was great. I have never seen lifeguards be more vigilant. Great time, but too short.
Other guests kids, because I dont like other peoples kids.
My kids enjoyed the water park. The waterpark made it wirth staying.
The staff by the pool were very young and lazy. I rented a cabana and disnt get served any water until i asked for it three times and three hours later. The rooms and the cleaningness was also not worth the money.
Very kid friendly. Centrally located to all of I-drive. Friendly staff. Variety of offers for all ages.
My kid loved the water park
The water park opens at 11 am
rooms were spacious and the beds were comfortable
rooms were not ready by 4:00 pm as promised
First I paid in full months ago and when I get there they tell me I owe them money. I asked why and they basically said it is hidden fees. The parking lot to this hotel is really bad there is trash all over the place. There were numerous cockroachs throughout the facility. Will not go back!
From check in to check out the staff was awesome.... They great you with a smile and they are very knowledgeable about reservations online and how some wording is miss leading. But they accommodate for the mistakes with no problem. Very thankful for that.. They also keep a good eye on the kids at the water park. The rooms are clean and spacious.. My family and loved it...
Some of the water slides and rings around the sides like a bath tub would have if it's dirty.. Other than that awesome place to say
Bed were very comfortable. Loved the no smoking, no pets in the rooms. Rooms were clean.
When the room is reserved for four adults, then there should be towels in the room for all people staying. We shouldn't have to call for more towels.
Front desk staff was fabulous, very friendly and accomodating. Bed was comfortable. Easy access to hotel, was not in the hustle and bustle of international drive.
Smelled like chlorine. Room was ok, could have been cleaner.
The price was very low and they promote their water park heavily.
BAIT AND SWITCH, WATER PARK CLOSED! Found this "resort" on Kayak and never mentioned that the water park is closed and seasonal. 80° in late November, the day before visited Sea World's Discovery Cove and spent the entire day in the water with my 6yr old. Paid a resort fee of $22 for the water park that is promoted on their video at check in. They even gave us a map of the park after sign up and the guy who signed us up told us that the water park was just behind where our room was. Perfect time to let us know the water park was closed! The next morning when my daughter and I found out from front desk girl Jimeily that it was closed for the season I asked for the $22 to be refunded and she refused. Accommodations otherwise were AWEFUL, OUTDATED and had BEDBUGS.
It was always something to do
A microwave in each room
Because I booked it through this website , I was not afforded to utilize the water park at all without additional purchases made inside. They make you pay up front , all incidental charges and resort fees . The room I booked was not the room I requested and the front manager at 6pm on check in day told me that my room was not available until after Midnight , 6 hours after I checked in. No consultation was given, no refund of the first day lost to the hotels screwup. I'm never staying here again .