CoCo Key Hotel and Water Resort is an official Universal Orlando and SeaWorld partner hotel. We are rated 3 Diamond by AAA. Our 10 acre Orlando property offers an innovative blend of a great Resort with 391 modern décor rooms and canopy covered outdoor Water Resort featuring over 54,000 square feet of unique entertainment experiences subject to operating hours.
Located on International Drive, the heart of Orlando's theme parks and attractions. Just minutes from Universal Studios, Islands of Adventure, Sea World, Wet n Wild, Aquatica, Discovery Cove, Disney, and the Orange County Convention Center, Orlando's largest venue for convention business.
Our beautifully appointed guestrooms feature 37" flat panel televisions, mahogany furniture with tropical accents, additional vanity area, coffee makers, hairdryers, High speed Internet with wireless capabilities, mini fridges and digital safes.
Our spacious bathrooms feature granite surrounds and pulsating massage shower heads.
Check In Time: 4:00 pm
Check Out Time: 11:00 am
All guest rooms are non-smoking
Must have adult in room 21+ years of age.
Valid Credit Card required at Check-in
Rates are subject to change and based on availability.
Late Checkout: Additional Fees apply per hour after 11am. Based on availability up to 4pm.
Pak n Play: complimentary based on availability.
Roll-away Bed/Cot: Not Available.
Self Parking is available
Additional incidental authorization taken upon check-in
Pet Policy: Service animals only
Cancellation Policy: Must cancel by 4pm 24 hours prior to arrival or a charge of 1 Night will be assessed to the credit provided. Non-Refundable Reservations will not be refunded if cancelled.
No Show Policy: All No Show Reservations will be charged a minimum of 1 Night Penalty unless otherwise specified for a specific reservation. Non-Refundable Bookings will remain Non-Refundable for the full deposit
The Hotel reserves the right to pre-authorize credit cards prior to arrival. Failed authorizations will result in cancellation of the reservation.
Resort Fee: $24.00 + tax per room/ per night applies to All Reservations – includes: Parking, WiFi, Kid's Activities & Entertainment, Scheduled Shuttle Services to Universal Orlando, WetNWild, Aquatica, and Sea World Orlando, Use of Business Center + Printing, Digital In-Room Safe, HSIA, Local Calls, Fitness Center Access, Access to Arcade, Towel Rental, Access to Water Park (up to 5 passes - valid entire stay). The resort fee is taxed at 6.5%. Seasonal Resort Fee: $12.00+tax per room/ per night may apply for stays December - February. Water Park admission Sold Separately-$9.95 per person/ per day. Check Website for up-to-date hours and closures. Hours subject to change and are weather permitting. Resort Fee charged regardless of amenity usage.
.Must be 21 years of age to rent a room.
Staff was rude and inconsiderate...beds nothing special. Walls are super thin, you can hear absolutely everything through them. Room keys wouldn't work and water leaked in the shower all night long. Seems like a cheap motel that they tried to cover with ikea furniture and call a resort. Probably satisfactory if you have kids, but definitely not a nice getaway for a couple!
The waterpark is great for kids of all ages. My 3 year old had a blast. A lot of staff and lifeguards around. The rooms are big and clean. Good value for the price if you have kids.
The actual hotel is a little run down and needs to be updated. It could use new carpets, paint, and doors. No central ac, only wall units. Looks more like a motel with a fantastic waterpark in the back.
Everyone was polite and smiling. House keeping was great. I have never seen lifeguards be more vigilant. Great time, but too short.
Other guests kids, because I dont like other peoples kids.
My kids enjoyed the water park. The waterpark made it wirth staying.
The staff by the pool were very young and lazy. I rented a cabana and disnt get served any water until i asked for it three times and three hours later. The rooms and the cleaningness was also not worth the money.
Very kid friendly. Centrally located to all of I-drive. Friendly staff. Variety of offers for all ages.
My kid loved the water park
The water park opens at 11 am
rooms were spacious and the beds were comfortable
rooms were not ready by 4:00 pm as promised
First I paid in full months ago and when I get there they tell me I owe them money. I asked why and they basically said it is hidden fees. The parking lot to this hotel is really bad there is trash all over the place. There were numerous cockroachs throughout the facility. Will not go back!
From check in to check out the staff was awesome.... They great you with a smile and they are very knowledgeable about reservations online and how some wording is miss leading. But they accommodate for the mistakes with no problem. Very thankful for that.. They also keep a good eye on the kids at the water park. The rooms are clean and spacious.. My family and loved it...
Some of the water slides and rings around the sides like a bath tub would have if it's dirty.. Other than that awesome place to say
Bed were very comfortable. Loved the no smoking, no pets in the rooms. Rooms were clean.
When the room is reserved for four adults, then there should be towels in the room for all people staying. We shouldn't have to call for more towels.
Front desk staff was fabulous, very friendly and accomodating. Bed was comfortable. Easy access to hotel, was not in the hustle and bustle of international drive.
Smelled like chlorine. Room was ok, could have been cleaner.
The price was very low and they promote their water park heavily.
BAIT AND SWITCH, WATER PARK CLOSED! Found this "resort" on Kayak and never mentioned that the water park is closed and seasonal. 80° in late November, the day before visited Sea World's Discovery Cove and spent the entire day in the water with my 6yr old. Paid a resort fee of $22 for the water park that is promoted on their video at check in. They even gave us a map of the park after sign up and the guy who signed us up told us that the water park was just behind where our room was. Perfect time to let us know the water park was closed! The next morning when my daughter and I found out from front desk girl Jimeily that it was closed for the season I asked for the $22 to be refunded and she refused. Accommodations otherwise were AWEFUL, OUTDATED and had BEDBUGS.
It was always something to do
A microwave in each room
Because I booked it through this website , I was not afforded to utilize the water park at all without additional purchases made inside. They make you pay up front , all incidental charges and resort fees . The room I booked was not the room I requested and the front manager at 6pm on check in day told me that my room was not available until after Midnight , 6 hours after I checked in. No consultation was given, no refund of the first day lost to the hotels screwup. I'm never staying here again .