Fast check in. Easy location. No 'gotcha' charges upon check in. (Some places charge parking fees or 'resort fees' upon arrival vs listing higher rate).
No complimentary bottled water in rooms.
Clean and comfortable
That it was only for one night
Room was very clean, comfy bed and pillows, shower had instant hot water and good pressure, location was surrounded by restaurants and things to do...
The tv placement was odd.
The room had a small refrigerator, which is very convenient. The bed and pillows were amazing, I didn't want to get up from the bed because it was very comfortable. The location is great, we were walking distance to many restaurants and stores.
The pool is small and didn't have any type of activity or attraction, it was just a normal boring pool.
Location was great. Staff was very friendly
Too close to the freeway.
Very friendly staff! Great room in a safe location.
The view wasn't great.
Excellent service and location!!
For the price of the room they should put shower cap and body lotion!!
the room was extremely clean
the way my stay was missed handled, please read bellow
The front desk person was very friendly personable and efficient! Very clean hotel bonuses at all! One of my best stays ever!
very clean, comforting and close to night life and attractions which are a few minutes away on foot
the hotel tried to pull a fast one on me and not only did they charge me a cleaning fee of $250, they also charged me the hotel rate despite the pre paid reservation through priceline. My account overdrew and three days later, I am still waiting on a ref
The location was good for what we were needing.
We booked a room through Price Line & had a confirmation number, however when we arrived we had to wait over 30 minutes & they still had no record & when calling price line directly, it was difficult to understand the person. The food was expensive.
Manager excellent, Food and food staff excellent
Room was not clean
Great hotel for the price! Great room, great location! Very helpful and polite staff!
Room was very spacious, comfortable and clean. Staff was very kind and helpful! Free parking and free Internet were definitely a plus!
There could be more dining options inside the hotel (there's only a bar), but you have plenty of options around the hotel area, even at walking distance - so it's not really an issue.
Small room. TV positioned alongside the bed. Noisey.
I cannot wait to return to this beautiful hotel. The lobby was beautiful, and the rooms were HUGE! It seems like a brand new hotel, with a clean like-new bathrooms, the sink was outside the bathroom, which means two people can get ready at once. The bedding was new, and there were flat screen TVs and balconys. Our favorite thing was the courtyard which was beautifully landscaped around the pool, and a very nice indoor hottub next to the pool. Tropical flowers were blooming with nice trimmed shrubs and trees. Very nice! Lots of casual dining nearby. It was one highway exit away from Universal, and we were there within 10 minutes. The only complaint was the internet. In the rooms it was free but wired, it was only wireless down in the lobby. To accommodate, they have lots of desk space and couches in the lobby for you to work. Also, a printer station and computer so you can print off your boarding passes. The front desk staff made sure our friends were next door even though we booked separately. We will definitely return!
I go to this hotel at Christmas, but this hotel service is very good too. The front desk people is very nice and help me is very quick.
My husband and I are both Floridians and we have visited Orlando numerous times, but I have to admit I have never stayed in a hotel with a high traffic area where things were so quiet you can even hear a pin drop. The fact that this hotel is off of the main drag of international drive is a very big plus. To say the least although this hotel is smoke free and both my husband and I are smokers, the balconies are marvelous so we did not have to travel downstairs. The rooms are spacious, the grounds are pristine and the staff was very gracious. My spring break was very peaceful and restful thanks to this place and I can't wait for summer!!
I am impressed with this place. Although it caters to business-types, i found it perfect for my family. Free computer use in the lobby...the front desk staff were courteous, accommodating and knowledgeable. I got a great deal on this place through a seaworld package during Feb school vacation. The hotel was completely booked but you wouldn't know it. Very quiet, very clean. The pool was exceptionally warm and inviting, along with the enclosed hot tub. They have a small gym room, a place to do your own laundry, and a restaurant in the lobby, but we never visited it. They offered free coffee in the lobby which was nice, with an assortment of flavored creams. The place has been totally revamped over. The rooms were great. The beds are to die for..in fact, when I am done with this review I am going to ask what kind they are. they were so comfortable...we didn't want to get out of bed! Our room had a little fridge, tv, a balcony, a separate sink area from the bathroom. All were neat, clean and kudos to our cleaning lady. I even requested a bucket in the middle of the night as my 9 year old 's stomach was flopping, and didn't want to endure a mess on the carpet if she didn't make it to the bathroom. All our reqests were accommodated. Although there is not alot for kids to do here..mostly just the pool, it was enough- it was a place to unwind at night after the parks..so the pool was all we needed anyway. Pool was open til 11pm which was great. Quiet, clean place with what you need. I will go again- only complaint was no hairdryer in room upon arrival, and that was taken care of.
One of my favorite hotels on I- Drive. Close to Convention Center.Small size (151rooms)means its quieter than the larger hotels, and the pools area is not kiddyland. Built for business-highspeed internet is VERY FAST and FREE! Have your breakfast at the Sizzler out in front of the hotel. I've stayed three times. I will go back. I've even left other hotels to go there.