Hotel is conveniently located minutes away from Universal Studios City Walk, Islands of Adventure, excellent shopping, and world-class dining. Hotel will appeal to the leisure and business traveler who is looking for a quiet, convenient escape from the average hotel. Free deluxe continental breakfast. Only a few minutes from Walt Disney World, Sea World, Discovery Cove (swim with the dolphins) and Wet 'n' Wild Water theme park. Scheduled complimentary shuttle available for Universal Studios and Disney Theme Parks.
Excelent location. Walk distance to Universal Studios. Breakfast good.
Great staff, nice folks who will do what's in their power to take care of you within reason, knowledgeable about shuttles and food spots nearby. Cleaned my room nicely daily, fresh towels. Beds are good enough, room is good, wifi good.
Found a cockroach chillin between the front desk and the elevator. My floor smelled profusely musty, oppressively weird compared to the rest of the place. Perhaps cockroach spray?
Great location for Universal Studios and value for money. Breakfast included in price.
Crowded breakfast room, not enough tables. Only one toaster which meant you had to queue.
Quiet and friendly staff
It need upgrade!
the keys, the free transfer delays, the abstence of servants to help with luggage
It was very close to Universal & Island of Adventure!!
I wasn't happy with the fact that they didn't run the shuttle to the Universal Studios till 11:30am but the park opened at 9, My hubby and I just drove ourself which meant we had to pay $14 to park
The location of the Hotel. The qiuetness.
The Continental BReakfast.
Value for money
near all attractions close to shopping conveinant to intersate close to dining very quiet frienly staff
mattress on bed lumpy
The hotel was clean and when provided with a room across from the elevator they promptly moved us to a quieter room.
The shuttle was a joke, it was the bus where we held on for dear life as the bus was packed and we were standing by the driver. Also, there was only one time to take it at 10:30. The breakfast was also a huge disappointment. There was bread, not bagels, cut up sausage one day and scrambled eggs the next.
To be completely honest I very much disliked my stay at your hotel and almost seemed comical to how badly run it was. I hope all the other hotels (besides the one I went to in Orlando) are run in a better fashion.
Nothing went well at all. There was close to no selection in breakfast. Most of the appliances didn't even work. The bathroom was dirty and didn't even have soap. I was also told the beds would be for two people each but me and the other person could barley keep our feet off the sides of the bed. The service of the hotel does not run through the 24 hours the right way. I asked for multiple things and the lady at the front desk told me that the people that would provide me with what I wanted were not working at the time.
Good value for money. Closeto universal studios.
Noise from air conditioning.