|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (outdoor), Safe|
|Services||Currency exchange on-site|
|Internet||Internet (free), WiFi (free)|
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Good, 213 reviews across the web
|Hotel||Hotel is nice enough. 79% gave positive feedback.|
|Breakfast||72% found the |
|Service||89% found the |
|Price||Great price. Appreciated by 85%.|
|Reception||79% said the |
|Room Cleanliness||Only 60% said |
|Old/New Facilities||67% thought the |
|Room||56% said the|
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This hotel was a big disappointment:(
Everything!!! No sign off International to find it. Poor plumbing. Staff who were kind but couldn't speak any English to help me at all. It was my birthday weekend and if I could choose a better hotel knowing what I know now I would have.This hotel has the potential to be fair. It needs a lot of plumbing work and possible teaching of staff members who cannot speak English to possibly have a manager available to translate for them. I love all people but when you can't find any help to resolve issues its frustrating.
Very clean, great staff, good breakfast, very positive experience with this hotel. Next door to the craziest McDonalds I have ever seen in my life, and a within immediate proximity to Universal.
Had a slightly difficult time getting into the parking lot the first time because its behind a highway offramp and kind of behind a shopping center to boot.Clean and exactly as described. Employees were very helpful, when we booked we were supposed to get a roll away which wasn't in the room when we got there. We were then told that the way it was booked through Priceline it wasn't supposed to get a roll away, but the manager personally rolled one up within ten minutes without any extra cost or complaint. Would definitely recommend this hotel. It is a little awkward to find as its off the road and a little bit hidden in a shopping center. Once you get it all sorted out though it really isn't too bad, and likely not as hard to find in the daylight.
location was close to stuff we liked to do
The entire staff seemed to be catered to Spanish speaking customers and the foreign guests were so rude and unpleasant that they made the breakfast times very intolerable. Leaving trash everywhere, pushing people out of the way and the staff did nothing.Good daily rate for sure, but the tour buses of guests were very annoying to deal with. It was a daily challenge to not get pushed around by guests wanting to access the breakfast area. The staff should have required the tourists to be polite and not such slobs leaving trash everywhere.
Breakfast was good, and the room was clean. But the housecleaner was not responsible because I found my orange juice bottle was missing the second when I came back to room. And I asked about the missing bottle the staff even didn't explain anything.
The staff were not really helpful. I asked a shuttle to go to airport and I said to the staff that I didn't have enough cash so I wanted a taxi that I could use my credit card. But the next day they called a shuttle that only accepted cash.If you only stay one or two days that's OK. But for me to stay four days the experience was not so good.
friendly staff, clean room
free wifi was not working for several hours :(
The staff was extremely helpful and polite.
Elevator - does not sound or feel to healthy.For the price it was definitely a good experience. Everything was clean and a good helpful staff. Eating and some entertainment was within walking distance. Overall a good atmosphere. The only drawback I had was the elevators - was a bit scared in them as they creaked (a lot) and some bouncing movements that were a bit unnerving.
YMCA was closed, so I couldn't use the fitness center.
The staff was great!
NoClean, convenient with a great staff.
The staff was very helpful and friendly.
My wife and I received a $49.50 charge on our card two days after checking out of the hotel.