Hotel New Otani Osaka is in the heart of Osaka, walking distance from Theater Brava and Panasonic Square. This 4-star hotel is close to Osaka Castle and Osaka Science Museum.
Make yourself at home in one of the 525 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.
Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at one of the hotel's 10 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and a computer station. Planning an event in Osaka? This hotel has 2325 square feet (216 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
The hotel staff were both plentiful and helpful, especially the concierge. The hotel lobby is absolutely stunning and there were a variety of restaurants to choose from. The train station was a five minute walk from the hotel.
Although the castle view from our room was beautiful, the room itself was dated. Our room on the 12th floor was always clean, but when stepping off the elevator to get there the carpeting was stained and dirty.
Room was very comfortable and had a great view of the Osaka Castle.The bed was very comfortable and the public areas were very nicely maintained.
The hotel has a gym and pool on site but it is not free (very expensive entry passes) which is disappointing . Also the hotel charges for in room coffee, which is always complimentary at even the most basic of hotels that I have stayed at worldwide.
Very nice well-kept facility; exceeded my expectations
There is only 1 hotel shuttle per DAY from the airport. Otherwise it's either train and transfer or airport limousine bus to a taxi. Not a convenient location to get to - but worth the effort.
The room was very spacious by osaka standards and appeared looked clean. I especially liked the outdoor pool
Restaurant breakfast buffet staff assuming my child was over 12 without asking me and charging me the adult price.