The Quality Hotel & Conference Centre is the only full service hotel in the area and is conveniently located with direct access to Highway 401 (exit 419) and minutes from downtown Oshawa. Free Hot Breakfast offered weekdays Monday-Friday on qualifying rate plans. Guestrooms feature FREE wireless high speed internet, work desks, mini-fridge, hair dryer, iron & board and coffee maker. The Bloor Street Restaurant and Lounge on-site, room service, daily dry cleaning, coin laundry, 24-hour business centre, full fitness facility with hot tub, sauna, indoor heated pool and a seasonal outdoor pool. Pet Accommodation: 15.00 CAD per pet, per night. Pet limit: max 1 pet per guest room. Until further notice, hotel is undergoing renovations and as a result, all balconies and patios have been enclosed.
Hotel is under renovations so looks junkie, exits are fenced off. Checkout time was not what is advertised. Email and book in room had checkout for 12:00 pm and was told it was wrong only 11:00 am. But gave me a hard time
plenty we were woke up by the noise created by the construction right on top of our room.They could have informed us about the construction and the inconvenience it us and could offered us another room.Sheets really don't look clean it was cramp led.
quite a nice pool, very friendly staff
it seemed pretty shabby
Nice pool/sauna area. Nice restaurant.
Undergoing a major rehab right now. It will likely be nice when it is done, but the rooms they are continuing to rent out are VERY worn and unsatisfactory.
restaurant, expensive for what you got
Close to the facility we were attending. The restaurant was good.
The hotel was under major construction, they were hammering early and during the day, the children couldn't nap. The parking lot was full of construction equipment, some of the doors were blocked off. I got an eye roll when asked to check at 12.
It was close to the highway. The bed was comfortable and the room was nice and quiet
The decor and interior were dated. It is currently under renovations, but that is a good thing.
This hotel is not even close to a three star,old, dirty, in bad repair and we had a ceiling leak the whole time we were there. Nothing was ever done about the leak and the hotel has a bad musty smell.
Under a major renovation, was never made aware of this until check-in
Staff I'm restaurant were amazing
Hot tub wasn't the greatest and pool hours
Staff are nice
The hotel is underrenovation. And i didnt have AC for three days. It summer and i was literary toasted inside my room.
The staff were friendly and knowledgeable.
The bathroom sink has rust stains. The room price was definitely too high for the accommodation.
Close to event. Fast check in.
Still under construction from last year when I stayed there.
Only booked this hotel because it was close to a wedding we attended. They have a buffet breakfast every morning that was good but it was the same items every day.
The hotel was very outdated but in the process of renovating. The Bed sheets were stained furniture in the lobby was dirty. Would not book this hotel again
it was under total construction
run down ( reviews did not reflect the state of the hotel )
pool area really needs a good cleaning and some attentiondidn't like that the front desk staff member's family was swimming in the pool - really??
Pool. Staff and near 401
They need to finish the upgrades, seems like it's been going on two years now.
It was great
Mini fridge and microwave in the room. We stayed at this hotel because it had an indoor pool.
When we came for check in just after 3pm our room was not available yet. This was the same situation for the 5 or so people that went to check in before us. We were able to use the pool facility while we waited but it was inconvenient.
room heat was turned off and took one hour to heat on a very cold day
The first room had a large yellow stain on the sheets. But the moved us to another room right away.
Great location - very clean - all of the services required for a short stay.
There was nothing that we didn't like about it.
Location was great. Hotel beginning renovation throughout hotel.
Rooms smelled like an ashtray.
i stay here often and am always happy with the location and sevice'
the front desk was very helpful
the walls seemed pretty thin...long, dank, dark hallway
The location is great
Everything is old and worn. It is under renovation and is expected to be done sometime this summer. In its' current condition it is definitely not a 3 star - maybe not even a 2.It will be after the reno!!!!
The only thing I could say was that it was close to where we needed to be. That's about it.
The hotel did not meet my expectations of the star rating that it was rated at. It was definitely more of a 1-2 star hotel and I would never stay there again. I was scared to walk around the room barefoot.
I called to confirm we would have double beds upon arrival and was informed we had a King bed. As 2 women traveling together we needed double beds. At check in was told we booked into a King bed. They did have doubles available but we had to ask again.
Night staff was amazing, enjoyed fridge and microwave In the room
No where to smoke, no designating smoking area
The beds and pillows were of excellent quality which made for a wonderful sleep.
There was some water damage in the corner of the ceiling that was very unattractive. The closed off main floor walk outs are an eyesore, but these are just aesthetic items.
Staff was welcoming and check in was easy. Free wifi.
Very outdated, to a point that it felt dirty. Lamps and clocks were falling apart. Mold in the shower caulking. Musty smell throughout the hotel.
The staff were friendly and pleasent
There was large stain on the carpet. The hotel was rundown and in need of major overhaul. This hotel should not be rated as three stars. I would say it is one star and maybe one and half.
Great restaurant, pleasant staff
Coffee maker in room did not work
Nothing stood out as exceptional for this hotel. On the outside it looks terrible. Looking from the outside is a turn off. When I first arrived there were smokers hanging out at the enterence and that was a turn off. It looks dirty from the outside.
The receptionist was deceptive in that we arrived 5 minutes before breakfast ended. Receptionist directed us to the DR. We got the tail end of b'fast as they had started to breakdown. We had to pay full price for b'fast. b'fast should have been free.
public space, hallways, need upgrade but they working on the renovation
Basic clean room with a small fridge. The front desk quickly changed our room to a 2 queen bed upon request.
No complimentary breakfast.
There was nothing great about this hotel.
They were clearly still doing some renovations on the outside of the building, including the patio doors to the room.
I was charged extra and the staff was rude.
After a simple flush, (no toilet paper) our bathroom flooded, the manager simply handed me a stack of towels, there was close to an inch of water. I asked for a shop vac, and proceeded to clean the bathroom myself. No help or new room was offered.
Nothing - this was definitely a negative experience.
There was not much to like about this hotel - other that a relatively convenient location. It WAS quiet - minimal road / highway noise.
Hot tub was out of service. Went to work out, only to be interrupted by an overweight man wearing underwear only - when escalated, they told me he does it all the time. Very uncomfortable. Would not return or recommend. Extremely disappointed.
nice looking pool although I didn't use it
Room smelled like cigarette smoke - BAD
very dingy and out of date. Felt dirty even if it maybe wasn't. Not a pleasant environment at all.
I've stayed in many hotels before, and this one is no where near the star value I played for.,xxx very dirty hotel.
This hotel should be rated no higher than a 2-star. It's located in the middle of no where. The only restaurants in the area are in a small strip mall. Judged from the outside, I wouldn't eat in any of them. The alternative in-hotel restaurant is small and rather spartan. The desk clerk was argumentative.
I was there for a tournament with my son and it was great. from the time i checked in to the time i checked out it was great. when i got to the hotel to check in i had forgot my maps to the arenas at home and the reception girl was just great she got me three maps that showed me where all the arenas were in the area it was great.
This hotel is great. The staff are just wonderful they take care of your every need. They make you feel most welcome and are so eager to help you out any way possible.
I was staying there as I was a witness in a high profile murder trial (stressful). My cable services didn't work and my computer quit due to problems with your server. X (staff member) couldn't have been nicer. She did everything she could to make it alright including personally delivering to my room, a plateful of treats. I have never experienced that level of excellent service!
I wes here at this hotel with my family and it was great. I always knew that Holiday Inn was a family oriented hotel but this one is the best I've ever been to. The desk staff were great with my kids and the manager at the time helped me when i couldnt take my kids swimming due to swimming lessons. The manager at the time brought my kids cookies and milk because they couldnt go swimming. She even delivered them to my door. Now that is service.
I was there with the police conference and the lady manager Kathy Kwlaitter was just great. Everytime we needed something she was there. We needed the room changed and she did it with one of the porters in no time flat. She was just great.