|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Express check out, Gift shop, Hot tub, No smoking, Non-smoking rooms available, Parking (free), Pool (children), Pool (indoor), Restaurant, Safe, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet, WiFi (free)|
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Good, 998 reviews across the web
|Service||89% found the |
|Parking Prices||100% thought |
|Hotel||Hotel is ok. Only 66% had positive things to say about it.|
|Breakfast||52% were |
|Noise level||69% thought it was |
|Room Size||57% said |
|Old/New Room||For 75%, the |
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loved the view of the court yard with the winter snow
I did not get a chance to use the pool areaLovely hotel service was great pool area looked like a lot of fun but did not get to use it as our stay was short.
Convience, friendly staff
noalthough a bit dated, it was economical, and good value for the money paid
The rate was agreeable.
Meals served within the restaurant were very poor. Never had a burger that dry or tasteless before. My wife's pasta had no seasoning, and probably had a store bought sauce poured over it that was unimpressive.Public spaces are a bit worn down. Could use some cleaning, and a fresh coat of paint. Unfortunately, the cost of cab fare to and from the airport (layover), negated the benefit of the reduced rates. Cab fare will cost you $31.50 - $35.00 from the airport, depending on the driver. Ours took the scenic route. Next time we'll opt for a hotel closer to the airport. Reduced cab fare should offset the higher room rate.
Has an artificial wave pool + hot tub.
refused to provide us with two double or queen beds while many rooms in the hotel were empty. The second night, a couple were given a double bed bedroom when were requesting a single queen/king bed! No sunlight in room. Windows has pool view only!The hotel was overall clean. The pool was ok, the artificial was nice but the room had no sunlight coming in whatsoever. It had a nice balcony looking at the pool (inside balcony). Our room didn't have a microwave while others had. The fridge was very small and hidden under the room desk. If you're given a poolview room and don't mind smelling the pool chlorine and people shouting and talking loudly after 6:00 pm (till 10:00 pm), then it's the right place for you. The location is great for our visit, close to everything while not being in the downtown area.
The staff were very helpful throughout our stay. They did what they could to remedy problems that arose during our stay at this hotel.
The sofa bed was beyond salvageable. Some of the metal on the supports was broken and the mattress caved into the middle. The extra mattress staff brought was of little benefit. Cleaning staff missed cleaning our room one day. Office staff gave us towels.The staff try to do what they can with this tired hotel. Management and/or the owners have hired good people but their hands seem tied with the lack of resources provided to them. When we asked for another room with an actual second bed rather than the sofa bed which was of little real use, staff advised that there were no other rooms available over the Labour Day weekend. The neighbourhood is somewhat seedy with construction on an overpass replacement project across the road. Our room was quiet for the most part, with the exception of a barking dog in one of the r...
AC unit did not have an internal control to set up the temperature of the room. Mini Fridge was too small.
the staff at this hotel are excellent and the price you guys made available to us was also excellent. My wife and I do plan to stay there again and we have already told our friends about this hotel and about priceline
temperature in hot tub was luke warmit is a beautiful hotel with ease of access. The staff are excellent and the food is great! And we can't forget the wave pool...awesome!
It was close to the activity I came to Ottawa to do. There was also a grocery store and mall within walking distance.
Since there is a wavepool/waterpark part of the hotel it seems to cater to a lot of families with young children. This was a bit annoying since my room was near the waterpark and there was a lot of kids running in the halls.Overall, I can't complain about the hotel especially given the star level. If all you need is a place to sleep at night and will be out doing other things in Ottawa and you are on a budget I'd recommend it.
clean, comfortable rooms. indoor pool great for the kids.
a little outdated
Service and waterpark.
Dated, near construction and not downtown.