Located in Waimes (Ovifat), Domaine des Hautes Fagnes is convenient to Centre Nature de Botrange and Botrange Nature Park Center. This 4-star hotel is within the region of Spa-Francorchamps and Monschau Castle. Make yourself at home in one of the 71 guestrooms. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones, as well as safes and desks. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands. Enjoy a satisfying meal at a restaurant serving guests of Domaine des Hautes Fagnes. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a steam room. The recreational activities listed below are available either on site or nearby, fees may apply.
The hotel staff were pleasant and helpful. The location was very nice with close proximity to walking routes and outdoor facilities were great for children.
The hotel needs substantial refurbishment to arrive at normal standards. It does not appear to be a 4 star hotel but in the 2 to 3 star range. My room for the first day was very old, outdated and it had a bad smell to it - do not accept to stay in a room on the first floor that has not been renovated. The staff kindly obliged my request to change rooms on the second day of my visit. The second room was acceptable. The facilities such as pool, sauna, steam bath (which was not working for a short period) are in need of imrovement to meet current standards. The hotel is under new ownership and is in the process of some cosmetic improvement.
We were very well looked after, the staff were very attentive and worked hard on using English (& trying to understand my french) to make our stay more comfortable.
Pool and kids out door equipment. helpfull freindly staff.
The hotel was advertised as a family hotel. I would yes for children over the age of 7. The restaurant needs to open earlier of young families, Ie around 1800hrs, the service was good but clearly understaffed and the wait between courses for children was far too long. While waiting for the restaurant to open I had to go looking for a bar person to get a drink in the end the receptionist had to come and serve me.
The staff were helpful and very pleasant.
The location was a bit out of the way for what we needed.
Very long service time in the resto. We waited at least for more than 1 hour on the first dish.
The welcome and staff
The surroundings. The hotel is situated in a nice landscape, peaceful and quiet. The hotel staff is extremely kind and helpful.
Hotel is a bit dated on the decoration side however good value for money.
Very friendly staff, lovely thalgo centre with pool, hotel very clean, quiet and calm location.
need radio / tv in room
Old hotel. Certainly not a 4 star. Needs refurbishment and organisation. The breakfast was very badly organised and we waited 30 mins for more food