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Passenger van |
Commercial |
One location in Palisades Park
Filters
Reviews
2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
8.0 Very good
Dec 2020
Cons:
Just the windshield wipers not cleaning properly and affecting visibility. This should have been inspected before renting the car.9.2 Wonderful
Oct 2020
Pros:
My prepaid reservation was exactly ready for pickup at the time (8am). Two helpful staff members at the desk took my information down quickly and I got the keys shortly after. They did a video walkaround of the car condition, which I liked to help clarify that some scratches were there already. Dropoff was also easy (probably took less than 10 min).Cons:
Nothing! Everything was clean, fast, and easy.8.8 Very good
Jul 2019
Pros:
Staff was great.Cons:
There was garbage in the car (cold french fries, papers).2.4 Poor
Jun 2019
Pros:
Yes they were friendly but super slow. They took 45 minutes to just do the paperwork for me. When they received phone calls they prioritized the call on me.Cons:
The first car that they gave me was smelling like cigarettes and it was not clean at all. The second car they gave me after I complained, was clean but its radio system did not work.2 locations in Palisades Park
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Reviews
4.4 Mediocre
Sep 2016
Pros:
The location is close to upper manhattan and therefore less expensive than a manhattan rental.Cons:
no mention if overnight key drop (there's none at that location), and attempted to call multiple times with no answer and no voice recording nor was the call forwarded to the general number. with no information on the website as to Labor Day hours. the customer service representative told me I was wrong and was not helpful. I could go on ...8.8 Very good
Jul 2016
Pros:
The vehicle was upgraded for free after my standard size vehicle wasn't available.Cons:
The inside of the windshield was very filmy and I had to thoroughly clean it myself to drive safely. I found a beer bottle under the drivers seat and empty soda bottle rolling around under the passenger seat. The exterior of the vehicle was spotless but these "leftovers" from the previous rental were concerning.2 locations in Palisades Park
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Super friendly staff, accomodating and helpful.6.8 Okay
Sep 2020
Cons:
The car was not clean. Steering was unstable and there needs to be a change in the wheel alignment.9.2 Wonderful
May 2020
Pros:
FAST AND COURTEOUS SERVICECons:
LOWER THE PRICE OF THE DAILY INSURANCE--ITS TOO HIGH CONSIDERING THE PRICE WITHOUT IT IS HIGH ALREADY7.6 Good
Apr 2020
Pros:
I would like a car is clean And same size & same model (or near the photo) were shown on the app. Tnx for your petition10.0 Wonderful
May 2019
Pros:
Staff was great - especially JeffCons:
Nothing8.0 Very good
Jun 2017
Pros:
I rented the car for a weekend, they were closed on Sunday but I could leave the key in a key box. the stuff is friendly.Cons:
they asked me for a passport (never happened to me before) and I didn't have it with me. Finally I showed a copy by internet (I had it on my drop box) and I could rent the car!!!One location in Palisades Park
Filters
Reviews
5.6 Fair
Nov 2019
Pros:
YesCons:
I was Very Disappointed with the hidden charges that was charged to my credit card when I turned the car in. I'm going to contact Avis to dispute these charges tomorrow and find out why I wasn't informed of these hidden charges when I picked up the car.4.4 Mediocre
Jul 2018
Pros:
The car was cheaper at this location that the ones closer to my home.Cons:
The staff didn't inform me that they were going to close early on the day that I was returning the car. I asked them what time they normally close on Sundays. They told me the closing time, and I told them I would be returning the car by that time on Sunday, even though my rental ended on Monday morning. This was because I didn't want to pay for parking overnight and then have to come and drop off the car on Monday morning (a 90 minute round trip for me). When I arrived on Sunday before the appointed hour (15 minutes before closing time) they had been locked up and closed for hours. (I called the national Avis hotline, and they told me that the Sunday closing time was early on that day because of the Memorial Day holiday the next day. WTF!2.8 Poor
Aug 2017
Pros:
It got us home safe.Cons:
Junkie Toyota Corolla.8.4 Very good
Mar 2017
Pros:
Price, customer serviceCons:
Car not available when I had it booked, had to wait for return7.6 Good
Nov 2016
Pros:
Good car Selection and very friendly staffCons:
Drop fee for another Office is too much, makes it very difficult to do one way trips9.6 Wonderful
Jul 2016
Pros:
hard to find location access2 locations in Palisades Park
One location in Palisades Park
One location in Palisades Park
Pick-up location | Palisades Park |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |