Location was very good and room was clean. Beds were very comfortable.
It took 3 tries before we got a room at check in that did not smell musty and moldy. They have dehumidifiers in some of the rooms like ours did but it makes a lot of noise while running.
It was clean. The staff was friendly. The room was smaller than we were used to in Fairfields, but it was adequate. Probably a code thing, but the sign was so small we had trouble finding the place.
The a/c was loud, but cool.The mattress was super mushy *soft.. but the sheets were clean and crisp :) Hand towels were a bit dingy but there were plenty
The location was right across the street from the public beach.The room and the entire hotel was clean; the pool area and its chairs, chaises, lounges, etc. was VERY clean and neat.Staff wa extremely friendly and helpful; fixed our stopped up sink asap
There was nothing I did not like about the hotel. I did not like the fact that the airline: Spirit was so expensive witj extra money paid for seats and carryon baggage!
Location is great. Short walk to the Lake Worth beach.
The hotel room is bare minimum amenities. House keeping staff was terrible. They made the bed and replaced the towels. They didnt clean the room. I ate a snack at the desk and they left the crumbs there for 3 days until I cleaned them up. Didnt vacuum.
Friendly staff and location
There was a problem with Wi-Fi and they corrected right away, friendly staff.
Loved the breakfast, friendly staff, very clean, loved the hot tub.
Friendly customer service and breakfast
The location was adjacent to a parking lot that did not seem safe when parking car at night
The location was perfect for our need and the price was great.
The breakfast food was not good. The powdered eggs were especially bad.
The pool on the intercoastal with a view of a beautiful sunset! Location close to restaurants.
the room A/C was noisy. The room doors tended to slam when one closed them.
Nice pool area with nice view. Very close to public beach. Very close to airport (PBI).
Rooms were not as modern as I hoped for. Hotel did not have fresh fruit in lobby as many others do. Very disappointed that their was a pet staying in this hotel. Security was a concern as i saw someone wandering in hallways and made front desk aware.
Love the location, this is a plus. The hotel was nice, except the carpets in the hall smelled like sweaty feet (disgusting).
CHECK-IN: I had called over 24 hours in advance to tell them we would be checking in a day late but that we would still use our other nights. When we arrived to check in, Juan at the front desk couldn't find our reservation, that was ridiculous. Then after a few minutes when he did find it, he gave me attitude about missing my first night, which I thought was incredibly rude, especially since I even called to tell the hotel. THE ROOM: When we got to our room we learned that our balcony was so small you had to stand, not deep enough to put chairs! We saw other rooms with larger balconies and chairs so we asked if they could switch our room, which they did. The beds and pillows are very comfortable and I like that the beach is right across the street. SERVICE: My husband's hotel key card stopped working while I was away from the hotel. When he went to the front desk to get a new key, they asked him for his ID, which he explained was in the room. They would not open the room to let him get his wallet! The person at the front desk said they needed to swipe a credit card to make a new room key! My husband called me and I had to stop what I was doing, drive to the hotel, and give them my CC so they could issue new cards. We don't know why our cards were deactivated in the first place. This was very stupid and frustrating. The best thing about this hotel is the free breakfast and proximity to beach. The worst thing is the just plain dumb front desk relations. Also worth noting, is that hotel does not have a bar or even individual beers/wines/available for purchase near the front desk.
The location is really very appealing if you love being near the beach. Everyone was very pleasnat and helpfull.
the hotel was excellent and the staff was very friendly.The hotel is located right across the street from the beach.if your looking for a nice hotel and a free breakfast this is the place.the rooms were updated and very clean.the price was very fair for the quality you get .i would recommend this hotel to everybody because it really was a great place to stay.there was plenty of free parking and a gym. the gym was kinda small but it got the job done.
We stayed here for 4 nights, and had a positive experience. The property was clean and well maintained. The front desk staff was very friendly and accommodated our family's needs. The ladies in the breakfast room were always quick to make an extra waffle for the kids and the housekeeping staff was pleasant. Its a short walk across the street to the beach and the pool/hot tub were nice to have as well. We will definately stay here again when we return to West Palm.
We came for two nights during a sports tournament. WE WILL BE BACK!!! The staff is Super, the rooms neat and clean, the breakfast food variety was perfect, and the location was just right for our needs. The view of the sunsets from our balconey overlooking the IIntercoastal Waterway was unbelievably beautiful!!! We got some coffee at 'dark-thirty' in the morning...walked across the road (A1A) to the beach and watched the sunrise...then went in to have a super breakfast to start our day off just right! Very nice park with playground and bathrooms, plus the beach itself is very good along this section of coast. Every Staff member we encountered was very friendly and had a smile and a hello. Room was perfect...roomy and comfortable with 'fridge and microwave, two TV's, etc. All we needed plus more! If you are a runner or a cyclist (which I am) this place is PERFECT, as the rides north or south on A1A are beautiful and don't have much traffic in the mornings! Again...we can't wait to schedule another stay!
This hotel was great. Wonderful staff, clean rooms, great breakfast and affordable rate. I would definitely recommend this hotel
One would expect SOME degree of hospitality at any hotel as well as respect, integrity & honesty by hotel staff in this day & age in the USA. This was surely lacking along with knowlege of the area (lack of directions to a shopping mall or a drugstore)! They refused to honor our AAA discount & proceeded to be dishonest -- pretending to give us a discount when in fact they were giving us standard rate. Don't expect conditioner, lotion or more than a pinch of shampoo & a tiny bar of soap, or any help in arranging cab service.