When you stay at UR Portofino in Palma de Mallorca, you'll be by the sea and close to Palma Aquarium and Mallorca Cathedral. This 4-star hotel is within close proximity of Basilica of St. Francis and Santa Eulalia Church.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features include complimentary wireless Internet access, a television in the lobby, and tour/ticket assistance.
Grab a bite to eat at the hotel's restaurant, where you can take in a pool view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
I am a single traveller and just wanted a few days away and for that it was perfect- staff were excellent both friendly and helpfull - did not eat at the hotel as like to go out - very spanish area which i liked- all in all excellent.
minor point but the bar never seemed open but it was low season and some very good bars restaurants close by
I only stayed one night so I can not comment on service. Room was clean. I liked the large patio. It was the only blue building around so it was easy to find. Nice neighborhood to walk.
simple, clean, qualified and pleasant staff.
no water in the hotel pool, poor bathroom ventilation.
Reception staff were excellent: very competent and always happy to help. The hotel is extremely clean and modern, and the beds are very comfortable. It is close (100-200m) to a lovely beach with good, cheap eating options along the promenade. It's not in a very "touristy" neighbourhood, either, which I enjoyed.
We were placed on the ground floor of the second building. I thought that would be quiet, because we were away from the street. Not so. Friday and Saturday nights we were treated to *extremely* loud music (every single word was audible) from a bar directly underneath the second building. The bar is apparently owned by but not operated by the hotel. Thus there was no way for the extremely apologetic hotel staff to ask that the music be turned down. Other (more minor) problems were that the in-hotel bar was virtually never open and that the rooms are very small (though our room had a very generous balcony, which made up a lot for that - we could comfortably have 6 chairs +table on our balcony)
The location is perfect, outside the whole tourist rush, few steps to a nice and not crowded beach, some good restaurants and supermarket are close too. The hotel pool is enjoyable also.
The plumbing problem should be solved, because the toilet did not flush and water pressure was weak. There was a smell of burning meat coming from the nearby restaurant and it was impossible to sit outside on the terrace.
Proximity to the airport, 15 euros by taxi.
Very small room for the price and ours was a superior double with seaview, only space for 1 person to walk between the bed and dressing table, no space to store toiletries only a basic sink with no worktop, limited cupboard space, in the high season the noise from planes taking off and landing is almost non stop. Consistent problems with water pressure in the shower, most mornings unable to have a shower between 9 & 10am, same problem at night between 7 & 9pm
Very friendly male receptionist.
Room was quite small although very well appointed and we did have a sea view. Air conditioning only went down to 23 degrees and we would have liked it a bit cooler.
fantastic staff...very willing to help and provide advice on the area. extremely clean and stylish hotel...and it was very affordable to boot.
Lovely beach area, cafes etc. Mostly Spanish families - a good thing. Pleasant promenade walk into Palma (45 mins). Very convenient stopover near to airport (5 mins).
Room was small for the price, and beach view only partial and not worth the extra (150 euros).
Very good location. Restaurant much better than usual hotel restaurant. Staff very friendly and helpful.
Room was quite small but typical for a modern hotel.