The rooms were clean and the staff was very helpful when needed. Dispite construction we never had a problem. The price for room was within my budget and I was happy I went through Kayak ☺ Oh the one thing that caught my attention when I entered the lobby was the fresh cleanliness
Outside appearance need update ...it wasn't the crowns plaza when I arrived so I was confused because it was the Four points by Sheraton hotel.
Superb value for money with excellent who couldn't do enough for us to make sure we were comfortable. We had a poolside room on a very hot summer evening, so couldn't have asked for more. Pity more hotels don't offer this sort of service, with these facilities, at the price we paid.
It is a very nice Hotel, clean and comfortable, besides the price was reasonable. I'll stay there every time that I visit Phoenix.
very impressive hotel for the money
Friendly courteous staff
receptionist didn't have my reservation on file,it was supposed to fax through to them but they didn't receive it from booking.com.. Luckily I had my emailed copy with me. Nonetheless they were very courteous and gave me a room at the quoted price.
Friendly staff, clean rooms, excellent location to the freeway