Only one-half mile away from the DART train station in Plano, the Comfort Inn and Suite Plano East hotel's location is perfect for guests visiting this beloved suburb. Downtown Dallas is just 18 miles away. Indulge in some retail therapy with over 100 stores at Allen Premium Outlets. Hosting your own event is simple, too, when you can select your venue from one of the hotel's meeting rooms and ballrooms. After a busy day, you can relax in the gorgeous outdoor pool and hot tub or enjoy an invigorating workout in the fitness center.
Nice hotel,very clean and the rooms are spacious.
I would have gave this hotel all 10's however the lady manager completely ruined that for me. She was very rude and hateful to me.
willingness of the hotel staff to go beyond expectations to accommodate needs and requests.
the only SOMEWHAT was rhat the beds were so big compared to the size of the room that there was not much floor space remaining, obviously not an egregious problem
The room was decent and the staff was very nice
It was difficult getting face towels
Updated rooms , the swimming pool was nice.
A lot of the bathroom towels had hair in them.
Like brand new!
The person helping me when I checked in literally took 30 minutes to check me in the room and the room was dirty and noisy
Complimentary breakfast was great
Good breakfast. Helpful staff. Clean room.
The rooms, at least the ones on the fifth floor where I stayed, have been recently renovated.
everything was fine
itching to change
first time at this location, under going some renovations but not distracting, is a older location but clean , quiet and easy to access. Friendly staff. would stay again at this location.
nothing really to complain about
The room was clean and was less then a mile from dart rail.
Staff was disorganized, one of the elevators was out of order, and the paint was peeling off the ceiling. They need to do some general maintenance.
The staff tried to give me a room I did not book. Did not mention that the whole weekend the hotel would be under construction at check in. The room was not clean when I returned at 4:00 pm. Poor service and poor attitude.
Breakfast was excellent. Hotel security was very good.
Large screen LCD TV was good but most channels were low resolution analog broadcasts.