Only one-half mile away from the DART train station in Plano, the Comfort Inn and Suite Plano East hotel's location is perfect for guests visiting this beloved suburb. Downtown Dallas is just 18 miles away. Indulge in some retail therapy with over 100 stores at Allen Premium Outlets. Hosting your own event is simple, too, when you can select your venue from one of the hotel's meeting rooms and ballrooms. After a busy day, you can relax in the gorgeous outdoor pool and hot tub or enjoy an invigorating workout in the fitness center.
Very clean, nice new furniture.
Location, breakfast & room
Comfort Inn has the best mattress and pillows. The room was nice, and the included breakfast was better than most bargain places (real eggs and bacon).
coffee in the room was ok, but at the breakfast it was too bitter.
Very helpful and friendly
The outstanding staff, location, condition of property and the delicious full breakfast makes it the perfect place to stay in East Plano. Each room has microwave n refrigerator which is so convenient when you're traveling,. The best comfort inn n Suite.
Rooms were standard Comfort Inn.
Staff needs to be reviewed - this is your outward facing group and they were horrid. Checking in there were two young ladies at the desk who were helping one person... attempted checking out in the morning - no one there for 15 min - just left.
The bed was great !!!
It was difficult to find a cart to bring my stuff in and I can't lift over ten lbs. I needed help and there was no help
Nice hotel,very clean and the rooms are spacious.
I would have gave this hotel all 10's however the lady manager completely ruined that for me. She was very rude and hateful to me.
willingness of the hotel staff to go beyond expectations to accommodate needs and requests.
the only SOMEWHAT was rhat the beds were so big compared to the size of the room that there was not much floor space remaining, obviously not an egregious problem
The room was decent and the staff was very nice
It was difficult getting face towels
Updated rooms , the swimming pool was nice.
A lot of the bathroom towels had hair in them.
Like brand new!
The person helping me when I checked in literally took 30 minutes to check me in the room and the room was dirty and noisy
The room was clean and was less then a mile from dart rail.
Staff was disorganized, one of the elevators was out of order, and the paint was peeling off the ceiling. They need to do some general maintenance.
The staff tried to give me a room I did not book. Did not mention that the whole weekend the hotel would be under construction at check in. The room was not clean when I returned at 4:00 pm. Poor service and poor attitude.
Breakfast was excellent. Hotel security was very good.
Large screen LCD TV was good but most channels were low resolution analog broadcasts.