Front desk staff are poorly trained and do not know what they are doing regarding the use of their computer reservation systems. Be careful as they will attempt to bill you again for prepaid Travelocity bookings. The staff seem unable to accomplish simple everyday tasks necessary to run a front desk - it's bewildering. Additionally, the front desk staff were often belligerent, rude and not helpful; It makes for a highly unpleasant stay. Rooms have poor sound-proofing and depending on location can be quite noisy very early in the morning (i.e.: free breakfast guests and elevator).
The hotel It's self was okay, the lady at the front desk was great. She made the stay better. Very kind and friendly.
It was great for the price.
It was a great room for the price. I would recommend for anyone looking for a good value. Fair price, clean room, good service and good location.
Pathetic - avoid this place besides the fact that the TV is a 19 inch sitting on a table at the foot end of the bed and has only about a dozen of the many more available channels on the satelite service and the air conditioning did not work in the first room they gave me, when I attempted to call the front desk to ask about wireless no one answered. After several minutes of letting the phone ring I got dressed and went to the desk to find it unmanned. Returning to my room I called Travel online & they had the same experienceof no one answering and arranged a refund so I checked out.
Clean rooms, pleasant staff, plenty of parking. Couldn't ask for more (except free room service LOL)
WE HAD A SOCCER TOURNAMENT IN FRISCO AND I FIGURED IT WOULD BE THE SAME OLD SONG AND DANCE. REGULAR ROOM--- NOT EVEN CLOSE. THIS HOTEL IS ABSOLUTELY THE BEST!!!