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Passenger van |
Commercial |
3 locations in Plymouth
Filters
Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
May 2021
Cons:
Nothings2.0 Poor
Sep 2020
Cons:
Enterprise called me a day before and told me they had to canceled my car as they had high demand for the Holiday and they did not had the car that I reserved many days ago. They told me they couldn’t do anything that put me on a waiting list to see what day they could have a car available.!9.6 Wonderful
Jul 2019
Pros:
Staff was great to work with! Check-in and check-out were super easy!10.0 Wonderful
Aug 2018
Pros:
Very professional and friendly staff8.0 Very good
Jul 2017
Pros:
I liked everything about it.2 locations in Plymouth
Filters
Reviews
8.0 Very good
Jan 2021
Pros:
Staff were good and drop off was very easy.Cons:
We rented a 7 passenger SUV I thought we would have more room for passengers and luggage. The front was very comfortable.9.2 Wonderful
Oct 2020
Cons:
Information about the GPS system6.0 Okay
Jul 2019
Cons:
We tried to get the van a day earlier... we started that task 4 days before our original pick up date...what a nightmare. So much so that we will never use Hertz again. Unbelievable that no one could get their business together to be able to figure out how we could rent the vehicle a day earlier.9.2 Wonderful
Jul 2019
Pros:
Great staff, good value, so easy to get in and out fast.Cons:
People were obviously vaping in the car. Didn’t do a great job at getting smell out. For a car with only 8,000 miles it smelled.3.2 Poor
Jun 2019
Pros:
nothingCons:
everything8.0 Very good
May 2019
Pros:
EverythingOne location in Plymouth
Filters
Reviews
2.0 Poor
Oct 2022
2.0 Poor
Sep 2022
2.0 Poor
Feb 2021
Pros:
Reserved a convertible weeks in advance that showed on the website was available. It wasn’t!Cons:
If it isn’t available, the Corp website shouldn’t allow you to reserve one! I wasn’t notified it wouldn’t be available. Not at booking, not a week before booking, not the day before booking. a specialty vehicle order should be a flag that budget should validate and confirm availability when booking or within a day or two. It totally messed up my plans, cuz I called one day in advance just to confirm and assure, and to my surprise, they said No, none on the lot and none will be on the lot. Budget, you have a corporate issue here, that you need to address! You simply can’t say it’s available when the local office tells me no way it’s gonna be there. How can Corp office say one is available to rent? False advertising. I would have been livid had I traveled there only to find the promised reservation not possible to be filled, with budget knowing this well in advance but doing NOTHING about it.2.0 Poor
Nov 2020
Pros:
Desk was not open at 0800 as scheduled, and hadn't even opened by 0830 when we left in a acar from another agency!10.0 Wonderful
Jun 2020
Pros:
Very friendly and helpful staff.2.0 Poor
Feb 2018
Cons:
Budget had no cars available!! They had one 12 person manual transmission passenger van! Not one car! When I asked why they booked my rental when they had no cars, Aaron-desk clerk, said they do this all the time. I had to take a$111 Lyft in order to make my flight in Chicago! Extremely unprofessionalOne location in Plymouth
Filters
Reviews
8.0 Very good
Jan 2024
10.0 Wonderful
May 2017
Pros:
Desk agent very prompt and friendlyCons:
Gave us free upgrade2.0 Poor
Apr 2017
Pros:
Nothing.Cons:
After arranging for the rental several days in advance and prepaying, I arrived to pick up my rental only to find that they did not have a car available for me. Instead I was offered my pick of dirty vehicles that had not been cleaned or refilled. Ended up going to Hertz and spending more money to rent a car spur of the moment but at least they had cars.10.0 Wonderful
Mar 2017
Pros:
Upgrade for freeCons:
Nothing9.2 Wonderful
Mar 2017
Pros:
Price. Bringing the car to the front. Quality of car.8.8 Very good
Feb 2017
Pros:
Friendly customer service agents.Cons:
Too many hidden fees. Just use bottom line pricing when quoting costs.One location in Plymouth
One location in Plymouth
Pick-up location | Plymouth |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |