The staff was welcoming and friendly. Our room was large and comfortable with a wonderful view. Parking was free and convenient. Breakfast was fresh with a good selection of food and beverage.
Internet was free, but not accessible in the room, only in the lobby.
The hotel is in an excellent location next to the main bus stop and a block from the major trail heads and lifts. The room was clean however our room was full visible from the terrace so we had to keep the blinds shut the entire time negating the mountain view.
The breakfast was sub standardas compared to the other hotels we stayed at in the area. The coffee / hot chocolate came from a maschine and were undrinkable, the selection was meager and it starts too late for hikers and ends too early for runners. For the price of the hotel I would expect kleenex, bar soap, shampoo, lotion, etc in the room.
Hotel in excellent location. A comfortable room with good views and a balcony. Very clean accomodattion. Friendly helpful staff. Very good food. The pass for local trains,buses,cable cars and chairlifts was a real bonus which saved us a considerable amount of money.
The lack of a lounge for the use of residents, particularly in the evenings, was the only negative point.
From the outset, beginning with the transfer driver, every member of staff without fail made us welcome. This continued throughout our stay. The location was excellent, as was the view from our room, and the food provided at breakfasts and dinners. The free travel card for mountain railways, cable cars and public transport in the Engadine area is also a big incentive to return.
Staff very helpful, good location location and great breakfast
Value for money - far too exensive for what you get
nice, clean facility and all of the staff were very plesant and helpful
Extremely efficient and helpful staff. Extreme cleanliness and attention to detail. A silence that you can hear. A bathrobe in the bathroom.
The cancellation policy is too strict. Breakfast was OK, but the addition of something like scrambled eggs, bacon, or sausage would be welcome.
Waiter Christos very knowledgeable in lanaguages and wines
smell of smoking in hotel although forbidden in rooms could smell it in entrance
The staff was very accommodating when we asked for an extra roll away bed. The restaurant in the waitress was very helpful.
Room was large and comfortable, spotlessly clean. Breakfast was of a high standard.
The price was a bit high, but for the area probably reasonable value.