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Passenger van |
Compact |
SUV |
Intermediate |
Standard |
Full-size |
3 locations in Port Chester
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Reviews
10.0 Wonderful
Jan 2019
Pros:
Easy pick up and drop off Friendly staff Brand new vehicle10.0 Wonderful
Feb 2017
Pros:
Rented the n Mamaroneck from Marie & Emily. So nice and so helpful. I got a really nice truck and they worked it so I could return later at another location. They called to make sure the move was going well and fixed the only minor issue I had (wrong gas reading). All around a pleasure.10.0 Wonderful
Dec 2016
Pros:
I received a great deal on a larger car class. I was very pleased with the customer service during the pick up and drop off. The car performed well and i was very pleased with the overall experience.One location in Port Chester
One location in Port Chester
One location in Port Chester
Filters
Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Oct 2023
6.0 Okay
Oct 2023
10.0 Wonderful
May 2022
9.2 Wonderful
Dec 2019
Cons:
There was no manual for the car. Since it had lane assist and auto bright lights I wasn’t sure how to adjust those settings. I wish rental agencies could give a “cheat sheet” of the vehicle at pick up. How to tune the radio, where gas tank door opener is located, things like that.7.6 Good
Jul 2019
Cons:
Attempted to charge for a few minutes. Had to have the charges taken off Should have some understanding of traffic issues.One location in Port Chester
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Dec 2020
Cons:
Everything was great10.0 Wonderful
Jan 2017
Pros:
Easy convenient and pick up tight outside terminal doors in parking lot8.4 Very good
Aug 2016
Pros:
White plains airport is an interesting one. The rental lot is quite far from the check in counter. After the first car reserved was a large SUV and I requested a small sedan, I had to walk back and forth between the lot and counter a few more times than wanted. The agent at the counter more than compensated my trouble and upgraded my car to a Mustang, and kept the same rate! Made it all worth it!10.0 Wonderful
Jul 2016
Pros:
Easy check in. I was at the counter less than five minutes and in a car!Cons:
Nothing.6.4 Okay
Jun 2016
Pros:
Got to counter at 11:15 for 12 noon rental, 45 minutes early for pickup. Yet as I was signing for car,?i realized my rate had gone up. She told me it was because she was charging me an extra hour for pickup. She didn't mention that I was early, nor ask if I wanted to drop off at same time or if I'd be returning at 11:15 on Sunday. Just tacked on extra. when I asked about it, she and the other agent at the counter both had a huge attitude attack and became incredibly snippy. They were very slow and disorganized and seemed confused about where my car was. I finally got out to parking lot and was pulling out, when the parking lot agent ran after me waving frantically. I stopped and he said "They want you to come back into counter". I told him I was late and asked what the problem was. He said "Theh gave you the wrong car and they need you to bring the keys back to them." The parking lot guy apologized...I told him they needed to get their butts up (sorry), and bring the keys out to ME quickly so that I might be on my way! 10 minutes later, the counter agent strolled out and gave my car to another customer and then made me unload and carry my own bags to another car (essentially the SAME car/diff color)! Seriously rude. Not sure I ever want to rent from you guys at HPN again!Cons:
Disorganization and ATTITUDE Next to zero customer service.One location in Port Chester
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Reviews
10.0 Wonderful
May 2021
Pros:
Yes10.0 Wonderful
Mar 2021
Pros:
Kevin at the National desk was very helpful and patient.4.0 Mediocre
Feb 2021
Pros:
YesCons:
Tires were low on air.2.0 Poor
Dec 2020
Cons:
Reservation for noon, did not get a car until 1:30pm.One location in Port Chester
One location in Port Chester
Pick-up location | Port Chester |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |