|General||Air-conditioned, Laundry facilities, Pool (indoor)|
Hot tub bubbles not working. No night lights in pool area.
There was nothing that my family liked about this hotel except the pool.
The room was unkempt and filthy. The spa was murky and disgusting and the lighting in the pool area was ridiculously dim. When we asked the front desk for room towels we were told that there were no clean ones and to check the next day.The review is that we will not stay there again and will not recommend this franchise to anyone. The room was dirty and nasty under the beds, the pool/spa was filthy and the lighting was too dim, and the complementary breakfast was ridiculously short (it should be more than a couple hours). My family and I give this place a huge thumbs down.
it was very dirty , there was mold in the room , no light in the pool it was very dark, and it smelled like smoke the hole hotel.If you are just needing a place to sleep and don't want to sleep in a clean room and like to smell like smoke then this is the place for you .
Bed was comfortable and AC actually worked.
See my review.One of the worst taken-care-of, dirtiest, smelliest, noisiest hotels I have EVER stayed in. Holes in the walls, door didn't close all the way, A USED WASHRAG in the tub, can hear the water rush through the pipes, smelled like smoke, drink machine won't take dollars. The front desk clerk was busy chatting with a customer, and didn't even acknowledge I was there.
The curtains in the room were off the track and broken. We had to rehang them to the best of our ability. Other then that the room was ok.The front desk lady was wonderful,very sweet and good at her job. If it was not for her customer service we most likely would have requested a refund and left as it was a little difficult to rehang the curtains in the room.l
The bed & my wife... ; good ac
room was dirty - not vaccumed - no T.p way tooo expensive for the quality & should have been xxx not xxx :)door handles about ready to fall off... not vaccumed or cared for properly... just rly bad overall for what was charged. they need new protocols, management, or staff who will serve w/ excellence & not allow such huge discrepencies & a lack of maintenance. ;)
Cold pool. Nasty hot tub. Paint peeling up in both. Whole pool room was dirty. Needed to do laundry. All 4 washing machines & dryers out of service Stayed for the amenities; but couldn't use any of them!I would not recommend this hotel
Not many good things to say about this motel.
Service was lousy.I would not recommend anyone staying at this motel.
View towards freeway.
Inept staff - no elevator - see review.Inept staff ¿ I was checking in late at 11 and there had just been a shift change. The desk clerk seemed confused and it took 10 minutes while he was on the phone trying to help a customer. Then it was my turn. Another 10 minutes at the counter while he tried to check me in at the computer. Finally he handed me my room key card. That¿s when the real saga started. When I got to the 3rd floor room the key would not work. No elevator so I carried my bags back down. This was repeated 5 times. On the 5th trip the clerk brought his key card and a real physical key. Neither worked. I finally gave up and told him I would come back later. Hauled my bags out to the car and went downtown. When I returned an hour later, he gave me two key cards, said he had checked them himself and apologized. The key cards worked (by the way this was all on the same room). Carrying the bags up an...